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October 2023 by Joey F.
I would like to put a negative 20 plus. When there is too many not so favorable reviews somehow those get taken off of here. My brother was in there for 1 week 1 year ago today. For 24 hours they let him suffer in the worst way. I read every report and watched every minute as time went by. They blamed him as he struggled to breathe. He kept telling them and all they did for 24 hours was to run up his bill. They looked at him as a gay man with a heart problem and watched as him lungs were filling up and he drowned as his heart started going crazy struggling to keep up. 1 year after they killed him I am still angry at the absolute disrespect my brother and family were shown. They didn't call the numbers on his medical power of attorney so when we did find out we get there and waited for ever. When we walked into his room what we walked into no other family should ever have to see. For the last year I have repeatedly made this statement to everyone I know, NEVER EVER GO TO GRANDVIEW. They will kill your or your family member and not as much as take responsiblity
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September 2023 by Pegge F.
Night nurses are terrible. You call for them for help and they come in 25 minutes later. When a new patient comes in they're loud, bump into my person table and spill water on me. Two doctors say you being discharged today then they say no you not. Emergency people were great even though I was there 6 hours waiting for a room. Day nurses were awesome. We have been there several times, this time was not good experience, I will go to MVH next time or Soon before I come back here.
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June 2023 by Charlie M.
Went to Grandview because we thought I had a blood clot. Left leg very swollen, hot, and tender. They did ultrasound on my legs, tests on lungs and misc. No blood clot. But my sodium was low, kept me there from Sunday till Wednesday. Still low sodium, said they gave me the wrong meds for lowering sodium. Probably won't go back for awhile.....
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June 2023 by Carol S.
Thanks to everyone on 4W for the great care I received from the nursing staff and aids. Your care and kindness helped to make the emergency situation more tolerable. Thanks again for everything!
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May 2023 by Lisa Neal
The women in the pharmacy are wonderful. Always pleasant and prompt. Picking up patients medication is always pleasure.
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May 2023 by Joseph Lyons
Very hospitable
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August 2021 by Zanyana W.
Went to the hospital @2:10 in the morning to be told it was a 6 hrs wait to be seen in the emergency. I wouldn't go back here even if it was the last hospital in Ohio. When I was finally seen the dark skinned lady who did my IV she was very nice but the doctors were racist they were very racist they did not care about my care they did not care about being clean they did not wear gloves the one meanwhile she was actually doing a IV the "dr"was trying to run ultrasound on me and was completely ignoring her while she was doing the IV I wouldn't recommend it was good dying oh and also the lady who did my IV told me they were going to be racist towards me and not to get upset. It's pathetic that Kettering doesn't give the same care to everyone. I sat there for hrs just to be told they didn't k ow what was going on so they sent me home feeling the same as I came in. I'm 115 they kept asking me if I was on drug but I've never done anything and I kept telling them that. A girl was there with a broken leg and they let her sit there in the lobby for hrs in pain until she passed out from it. So if you want someone to actually care about you don't go here better off on your grandmothers couch
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July 2021 by Diana G.
My Dad was hospitalized for an infection and while he was there, they found out that he had Covid. While he was there, he had his 92nd Birthday. They took such good care of him. For his birthday, he received a cake and balloons. There were a few more complications and his nurses took the extra time to be with him because he was quarantined and we couldn't be with him. I am so grateful that he was at Grandview.
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January 2021 by Vickie Sue R.
I recieved excellent care at Grandview, for the most part I had wonderful nurses and aides. The support staff were very friendly and did great jobs. I have read some of the reviews on here and it is hard for me to believe I was in the same place they are talking about. I was a patient on the 5th floor and I really don't think I could have asked for better care. Thank you
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December 2020 by Heather P.
To be truthfully honest they are a lot better than they used to be since Kettering health network took over. my only real complaint is the way they put in my script has kept me from being able to get a new one from the follow dr for 4 days. I have to go without medication for 4 days. because my dr won't override because its not in their protocol. The meds were taken as prescribed but the quantity and dose does not add up to 7 days at all. but they put a hold by putting up to 7 days as needed on the script for me to get more. 1 pill every 6 hours is not only 10 pills for 7 days. In order to make that last I get 1 pill a day with a second one every 2 days
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November 2020 by Genella Bailey
Good hospital good people they are very about people health they you do you have questions
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September 2020 by Meshel D.
Weekend visit to emergency room, on a Saturday evening. Er staff was very friendly and easy to talk to. After being admitted and waiting on a room, nothing butt kindness. 5th floor nurses night shift as well as day on the cardiac side we're amazing. Doctors easy to understand and very approachable. Housekeeping very nice and friendly.
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March 2020 by Karen H.
I was in the ER recently for Chest Pain The nurses were professionals and efficient The doctor wanted to treat me with a cat scan For a possible tear in my Aorta because I have a genetic condition which might cause the tear. He (dr) was ordering the Scan with dye I am allergic with this! It causes hives all over my body. I said no to it . He insisted they gave me Benadryl Results; no tear. Left ama Had a great rash all over my body the next day The Dr didn't even tell me the results. The nurse did Please insist on your rights.
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January 2020 by Mark H.
My visit at Grand View Medical Center started on Christmas day thru the emergency dept. Lowest point in my life. Moved to 4th floor. I was in rm. 29. Early friday morning a room mate came in. No problem. His IV machine warning tone went off all night long. They would come in and reset it. No more than they would leave off it went. It went constant for over 2 house before anyone came. Next morning I called patient relations. Recording said report it to charge nurse then supervisor nurse. Charge nurse was Matt and around 8:30. IV kept going off. Matt just looked at me. I was frayed and hungry from not eating, no sleep. I said its not my machine!!!!!. Totally ignored me. Labeled me as a problem patient. Seen I was getting no where. Decided to make my experience public. Worst stay at any hospital. Treated with disdain, refused to let me shower.1 nurse did get me a razor so I could shave. Hospitalist again over looked my complaint. Shipped me down to 1st floor locked unit where I was treated with dignity. Got some meds for bp. And depression. But that place was filthy. While the family of my room mate were there, they did keep shutting down the IV alarm. But when they left, they ignored that alarm. I told the family members the next day about it. Decided to just go public. Be careful here. Oh on being discharged on monday december 30th, my clothes couldn't be located with my wallet, phone and high dollar watch. The 4th floor staff either held up my clothes for my complaining or refused they had them. Referred us to security. Run around hospital merry go round. The 4th floor had my things the whole time. Said they found them but no one labeled them. Thank you charge nurse Matt. Mark Haer Vandalia, Ohio.I'm a 59 year old disabled vet. Wife left, sleeping with another man told me about filing paper work for divorce on Christmas day. 33 years of marriage. Lowest point in my life. A A Aa
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October 2019 by Latisha H.
Had good surgical experience but returned post op after having some complications and the ER customer service was horrible! I ended up leaving without being treated because I had been waiting over an hour for medication it was quicker to go home and get my meds smh
