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February 2023 by Lyn Cooper
I had to write a review after reading a couple of the negative ones. I have found ALL the staff at this branch to be cheerful and anxious to help. I want to especially thank Megan Click-Kelly who has helped me though several banking account changes and is always pleasant and answers my questions. All the remaining staff are always cheerful and very help also.
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January 2023 by Joe Wright
In & out fastGreat bank
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June 2021 by Elizabeth W
Disappointed in how they handle things and customer service. I can’t even get a call back in a timely manner and have wasted months trying to do a refinance.
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November 2020 by Jennifer McGarry
Edit: still no action taken to help me after calling their customer service line.Incredibly unsympathetic and unmotivated customer service. I called last week about money missing from my deposit. The manager put in the bare minimum effort to help me with my issue and was ready to leave it at that. After I requested more research into the incident I was told I would receive a follow up call, but that never came. I won't be doing anymore business with Fifth Third and encourage others to move their accounts to a more trustworthy and caring financial institution.
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November 2020 by DONNA BACK
Not very helpful at all. Very dissatisfied with customer service !!
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November 2017 by Sonu Gupta
Waited one hour in lobby and no one even cared to help/greet/inform.
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June 2017 by Erica White
Always super informative and quick! Never had a bad experience here.
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June 2017 by Shukhrat awc
The tellers work very slowly but, friendly.
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April 2015 by Chris Copley
"withdrawal unavailable" constantly. what's the point?
