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September 2023 by Robert Madden
I bought a transmission for my daughter in laws 2017 Jeep Cherokee. I also bought the extended warranty. The price was good and the delivery was quick. After my mechanic installed it there was a problem. After issues with my mechanic, Grade A stepped up and found one of their mechanics and had them fix our Jeep. Turned out it was the transmission that was bad. They replaced it and got us back on the road. Our sales associate, Ruth was good about staying in touch and keeping us informed throughout the process. I recommend them and will use them again in the future!
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August 2023 by jessica allen
I love about 45 minutes away so called ahead of time to see if they had the part I needed. They verified and called me back confirming it was in stock. I got a ride all the way there since my car is down waiting on this part. Once I arrive they charge my card $80+ and then can’t find the part. I was desperate for this part so asked if there was a way I could get my money back then vs waiting the 3-5 days for it to show back up on my card so I could go down the street to olive rd and get one. Nope. So ask if they can just call and pay the other place and not refund me that way I can get the part while I’m out here. Nope. The lady tells me she will just void my order so after they close that day it will just go right back on my card. Wasn’t the answer I wanted but what else could I do. Here we are a few days later and I STILL don’t have the money back on my card, and I STILL don’t have a running car. My kids have missed sports, open house for school, and fun activities their last weekend before school starts because of this experience. Would NEVER recommend this place!!!Edited to add its now Tuesday the 22nd and I STILL don’t have that money back that I was told would be back on my card that same evening!!!
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August 2023 by Jennifer Moyer
Always has what I need & the staff & cashier lady has a great attitude!! Always leave with a smile!!
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July 2023 by Brittany Clark
Searched for weeks for a part that we didn’t know was rare. Luckily Grade A had one available at their TN location and brought it up (no extra outrageous charges) to their Dayton, Ohio location so we could pick it up! We called on a Wednesday and they had it ready for pickup on that Friday!! Excellent service. Will definitely do business again. All the staff was knowledgeable, friendly and overall great working with. If you need something special, simple or what have you, give these guys a call!!
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May 2023 by machele29
I had a good experience there. When I first went there they were short on staff. So they gave me a good time to come back and when I did everything was excellent. I hardly had to wait for the part that I needed. They are very pleasant people. I recommend them highly.
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May 2023 by Robert Glover
Worst place to work at. You get paid nothing and people that make 15 dollars an hr make the same as people that make 20 an hr. Read that again. There is a huge health hazard with mold through out the whole building. Workers that work outside have to work hard. While employees inside get to play shoot at each other with air soft guns. And most the time do nothing but talk. They want the parts puller to pull the parts. Write down the stock numbers. Take pictures. Load the parts. Take them to the warehouse. Unloading all parts. Then the parts puller also has to do qc job. And put all the parts in the computer. Why would the parts puller be doing any of that in the warehouse when that’s what qc job is for to look over all parts and put them in the computer system. This place is a con and they wan’t you to do way more than you will ever get paid for all the weekends I gave up stayed when they needed was worth nothing. The over time was nothing I got paid 20 dollars a hour and barely brought home 600 dollars while employees that made 14.75 made over 500. The place is disgusting go in take a look for yourself osha needs to be involved. The water they supply you with is also in open containers huge health violation…..
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April 2023 by Tracey Mays
Great prices good quality part's
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March 2023 by Ashley Evans
Ritchie is great to deal with. Very knowledgeable and he has great customer service. Highly recommended.
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February 2023 by Robert Watterly
Great place price is not bad good quality parts
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November 2022 by Floyd Mills
No more in yard shopping, everything costs more because they pull everything. Just not my kinda place anymore. Probably still a good selection, but it's all on the computer now.
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October 2022 by amanda green
RICHIE is absolutely amazing! Always on point and is always helping! Great customer service and fast deliveries!
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May 2022 by Dillon Knueven
Stayed after hours to help in a time of need and still got the transmission I was coming to get! Over and beyond service compared to other places ive been!
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February 2022 by Brenna Cole
Dealt with Terry to buy a new engine for my Ford Fusion and very pleased with his help and friendly customer service!
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January 2022 by Walter Jackson
Replace the rim and tire.
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December 2021 by robin tidwell
I work for Watson Gravel here in Ross, Oh, needed an engine called and talked with Tennessa and she found me what i needed quickly. Gave me the price, and we bought it. She had it shipped arrived on the day she said it would. Installed the engine and truck runs like a dream. Tennessa is very knowledgeable, friendly. Highly recommend her.
