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November 2023 by Evelyn Lewis
Friendly, courteousWas seen in a timely manner.Saved money by using a Grismer credit card.Service was good ?
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November 2023 by Judith Johnson
Dillon and Travis were very professional as well as helpful in showing as well as directing me in my decision to go ahead with the repairs my car needed.
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November 2023 by Homer Herald
Travis great customer service skills and great work but what is keeping this from a 5 star review is it was over $300 just for a battery.
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August 2023 by Tyler Smith
They do good work but they held my car for 8 hours just for an oil change and I had to call to check and see if my car was ready because they never reached out to me
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August 2023 by LIL MIZ Meme
All staff very nice very helpful listened to all questions asked , and explained all information in a good detail to understand the issue of the car problem. I definitely will be going back .
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July 2023 by Paul Jones
The people there was very nice. Took my truck in to have it looked at. They got me in right away. A few hours later I was all fixed up. Thanks guys.
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July 2023 by Larry Ramey
Tire experts were professional, thorough, informative, prompt, and courteous. They patiently explained the status of my tires, the causes of wear, and the preferable remedy at each step of the way so I could make the best decision before proceeding. Excellent experience.
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July 2023 by Renee Bryant
I was very satisfied with my service from Grismer tire service on Salem Avenue, Dayton,Ohio...I had a 10 am appt and I got serviced within a decent amount of time..not a long wait at all, even though it was really busy. The staff was friendly and helpful...this location is a block away from my job which made it very convenient...very satisfied, would definitely come back to this location for future service if needed. Thanks!
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July 2023 by Whosthemaster shonuff
Be very aware, these people are scammers. My mother went up there to get some work done on her car and she had a credit card with them. They told her that they don’t take that card no more and she had to apply for a new one. I told her that’s funny and odd, because the car is still active and works. because the card is still active and works She called headquarters and they said that her original card was good enough to use. So they scammed her into getting another card for whatever reason that they do it for. Now we’re about to start some legal stuff.
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June 2023 by Regina Williamson
They were super friendly and helpful. I was on a long road trip with a toddler, a baby, and 2 100lb dogs. They allowed my dogs inside while they worked on my vehicle. Very reasonably priced and did not try to take advantage of the fact I was a girl! Highly recommend them!
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June 2023 by Laura Moore
Even though my appointment was at 3 they didn’t get my car into the bay until much later but they got the oil change done quickly. The waiting area was very clean and the staff very courteous and professional.
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June 2023 by Francine Armstrong
Friendly and helpful staff, I've had no more issues with the repairs done on my car, will recommend grismer Salem to others needing repairs
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May 2023 by AmberJean
I went here to get my brakes fixed. Come to find out. I had a leak, needed new breaks and new roaders , plus my break fluid line had to be flushed which was fine with me. It was an emergency. I do think I may have been over charged but a least Betty (my car) is happy now and riding smooth.
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April 2023 by Abbey Rapp-Cotterman
Customer service was excellent and thorough. They found a discontinued part from their suppliers and it arrived within 24 hrs. All the work was completed within a couple hours. It was an expensive fix and would have appreciated a discount on the diagnostic when I chose to fix the problem with them. Overall a positive experience.
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April 2023 by Nanette Wilson
Great customer service! Worked on my car in a timely manner. Discussed options before doing the work!
