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November 2023 by Shirley Richardson
My experience was wonderful from the moment that I walked into the store. I was greeted very Lively, which means a lot to a customer entering the building. It shows personal interest I get you can feel it. The situation was handled professionally and they follow through was done after diagnosing what my problems were. That's an experience that I truly can appreciate. I've been there before and plan to continue to go there when I have a problem. Thank you yes I would recommend. G r i s m e r to my friends and family.
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November 2023 by Maggs
Had a great experience here. Came in for a basic oil change and got that done very efficiently. Marcus was very friendly and helpful! I would recommend this shop to anybody, but especially those not confident going to a mechanic. I know my cars, but because I don’t necessarily look like I do, sometimes shops/dealers try to pull a fast one on me. Not this shop! They did not try to upsell on anything I didn’t need, and let me know of some things to keep an eye on in the future (rust stains that could get worse, for example). I was treated with respect. I will definitely return to this Grismer location.PS I don’t believe Grismer is carfax affiliated but I have been able to update my carfax myself, very easily online, every time I’ve visited a Grismer location!
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November 2023 by Patricia Napier
October 26,2024 I was service a oil change a Grimer Tire &Auro ServiceIn the inform me that I'm in very seriousNeed of front and back brakes ? likeYesterday 900.00 that was alarming toSay the least yet they was courtesy inMy visit always getting my oil changeVery pleased and they are always veryProfessional experience. I fill outCredit card for the service and it wasDenied and I was not surprised at allOther then that I chose Grimers veryAuto service best ? in the city. Auto work they can sever you, windshield they got you new shinning tires they are ready and willing to have you with the best tires for your vehicle. I purchase some coming up 2 years and still please with the performance.The gentlemen at Grimes makes itWork for you. Thank you guys.
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October 2023 by Athena Johnson
The staff is extremely helpful and awesome!! I received everything I needed for my Nissan. I will recommend this Grismer to all my friends!!! Thanks so much for your services.!!
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October 2023 by John G.
Terrible, tried to get me to pay 900 dollars for a wheel bearing replacement. Then said I needed my strut replaced. All in all they wanted 2.5k. I then told them I wanted them to do nothing. I went to go pick up my key and the man at the front said "that'll be $150". He said they charge that per hour just to look at the car. I then took it to a reliable shop and they said nothing was wrong with the strut. These guys at Grismer are scam artists. Tried to squeeze 2.5k out of a student and then stole $150 when I declined their services. A shop full of thieves.
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August 2023 by Johnny B.
Good experience at this location they were able to replace tire blow out with new tire in a decent time and fair price. Good place would recommend trying them out. Good guys work here.
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August 2023 by Alfredo Thomas
I have been going to this Grismer Dayton Mall location ever since I had issues with both White Allen, and Jeff Schmidt Auto. I have only had very positive interactions with the staff, and especially the manager Jessie. I feel like a valued customer, and feel they do very honest work!
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August 2023 by Jeff Caldwell
Jesse and the crew at the Dayton mall Grismer are outstanding. We tend to bring them a lot of out of the ordinary problems and they’re always willing to jump in and research it and fix it. I totally trust their decisions on what needs to be done to our vehicles for our business.
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August 2023 by Torea Cokes
Came to Grismer for some brake repair on my wife's SUV and they did a fantastic job. It took about an hour for brake replacement and rotors and now the wife is satisfied ?.Thanks Grismer team!
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August 2023 by Terica Shumate
The workers are very nice and has good customer service skills. I don’t like the fact that if they test drive your car that you should have to pay for an hour of labor and they didn’t fix anything.
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August 2023 by Ashlee N.
They literally told me they forgot to replace a shock from 2 years ago that I paid for. So when they went to replace this shock they then call me to say that they did in fact replace it, but it's the mount that is the issue and that it will cost $210 and they can't compensate me for my time or the issues, not even a free oil change....do not go here.
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July 2023 by Mirza Yaqub
My rear passenger tire was leaking air from somewhere and I was in town from DC. Stopped by Grismer tire and they were able to fix the leak very quickly. Customer service was great and I would recommend this to anyone needing auto related services.
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June 2023 by LAI
I have been a client of Grismer for 9 years and have followed Store Manager, Jesse Miles, between two different Grismer locations. Jesse is an outstanding store manager and holds his team to a higher standard, with how they do business and how thet treat their customers. I have nothing but high praise for him and his employees! I have referred family and friends to Jesse's team at the Dayton Mall location. The team is trustworthy, reliable and professional!
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June 2023 by Lara Warrick
Great customer service. They only had three of the tires I was purchasing, but got one in within an hour from another store. They had my new tires on my car and an alignment in no time. Great experience!
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June 2023 by David Flint
Grismer has been my first stop in Auto Maintenance for many years. They don’t try to sell Services you don’t need. Their SHOP is clean and neat. Their Staff is friendly..
