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November 2023 by Chris A.
I take my car and truck here when I have neither the know how or time to fix it myself. I work on my vehicles on my own for the most part. Sometimes you just need too take it too the pro's and yes they are pro's! Great service great atmosphere. Prices can seem a bit steep but on some parts you're also parking for the warranty.
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November 2023 by Ginny Risley
I live in South Carolina now but have trusted Grismer for my car care for decades. I recently came back for a short visit and was pleased to be able to get an oil change and service while I was in town. The ability to use my coupon and low price was a sweet surprise too! Highly recommended.
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November 2023 by Arielle McGee
I requested a full diagnostic test and they didn’t do one. My truck was diagnosed off what I told them I noticed instead of being checked by a professional. I was charged for 30min when my receipt says test started at 8:59 and stopped at 9:06… im already nervous as a woman taking my car to be serviced and this was a perfect example why. I didn’t want to leave 1 star being honest
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October 2023 by John Georgesen
Terrible, tried to get me to pay 900 dollars for a wheel bearing replacement. Then said I needed my strut replaced. All in all they wanted 2.5k. I then told them I wanted them to do nothing. I went to go pick up my key and the man at the front said "that'll be $150". He said they charge that per hour just to look at the car. I then took it to a reliable shop and they said nothing was wrong with the strut. These guys at Grismer are scam artists. Tried to squeeze 2.5k out of a student and then stole $150 when I declined their services. A shop full of thieves.
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October 2023 by Nicole Melin
We have used this Grismer in the past and been happy but recently my husband ordered the tires online (paid $700+) and then was charged again at installation (another $700!!). He had to physically visit the shop multiple times (3-4) to get them to make this right. Unacceptable. I’m glad $700 is no big deal to them but it’s a big deal to families, And having to go out of our way to insist they get this corrected was ridiculous. Shame on them. We’ll go elsewhere in the future.
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October 2023 by joe johnson
This is the second time that I have dropped my car off at 5:30am and went to pick it up at 3:30pm and had to wait at least an hour for it to get finished. That is poor planning and customer service, we scheduled an appointment on 9-28 for 10-2 to have the tire repaired. Probably a very good chance that Grismer will not be seeing anymore of our business.
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August 2023 by Rob McNally
Fast and friendly service! Rob was extremely helpful and he and some of his crew actually helped push my car across the street - where it had died - into their parking lot. I dropped it off at the end of their day and it was diagnosed and repaired by early the next day. Couldn't be more pleased.
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August 2023 by David Raum
I took my motorhome to Grismer Tire to have a split valve stem replaced, which resulted in a flat, and two wheels/tires rotated on the rear axle. All this happened the day before we were leaving on a trip to Michigan. I got there first thing in the morning and they were able to squeeze me in to do the work. Great service!!!
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August 2023 by Jeff Weisensel
Grismer team saved the day with their great service and work, completely exceeded my expectations when we dropped off our Jeep on a Saturday and they were able to find the problem and get it fixed for us. Highly recommend for your automotive needs!
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August 2023 by Jeff W.
Google review this business which has outstanding reviews averaging a 4.6 rating. They took on an engine repair for us on a Saturday and had time to fix it the same day. Great service, friendly, and has a student discount.
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July 2023 by Kim Gaalaas
We were on our way to Dayton when I started having engine trouble on the highway. Luckily I found the Firestone off the highway and Rob was as there to help! Service was great. Got my car fixed up in a day. Would recommend them ti anyone!
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July 2023 by Kevin Kratzer
Had a sudden S hook get in my front tire , while driving I came to Grismer as I always do w any issues or New tire purchase.. They got to me in less than 15 min and only took that time or less to patch my tire … Great service and good customer service at that … always come back to Grismer Downtown Dayton
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July 2023 by Zerrick C.
Waiting to get a tire repaired or replaced. This is an unscheduled event. Had it here before they opened. Called when they opened at 730a.m. Man on phone was short and unfriendly. Came back to shop at 830am and the people were not any better in person. No coffee in lobby for customers while they wait either. You can feel the value they have for their customers.
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May 2023 by Jason Thomas
Twice now, I've tried to schedule with their online scheduling tool. Twice it's not been in their system. The people are nice and apologetic, but corporate clearly doesn't care (they've brought it up to them repeatedly). And always too busy to then accommodate me, even when it's a safety issue with the car.Fortunately, both times I've gone across the street to Goodyear, who helped me immediately with no appointment. And cheaper prices. Don't give them your money.
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May 2023 by Henry Brierton
Friendly staff and great service. Got me out of jam when my battery went south and had me back on the road in less than 3 hours. They were very helpful and informative without trying to sell me extra stuff, which is always appreciated. I will be back soon, hopefully just for regular maintenance!
