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February 2024 by Kelli Mendenhall
Workers are nice enough, but I’ve been trying to sell a guitar to them and here it is a week later and I still don’t have an offer. Supposedly, someone in California decides this and they are in no hurry. Guess I’m gonna have to try something else. Ridiculous
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January 2024 by Chris H
My son loves to come in and play the drums.
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January 2024 by Autopilot172
Manager was rude. Always has been. I don't like that guy at the Dayton store. He could
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January 2024 by Bridget King
The staff is absolutely amazing.! Their knowledge and their eagerness to share it is mind blowing.Very personable and patient. My daughter is learning how to play the guitar (acoustic & electric). So for Xmas she got an electric guitar that needed some serious love. Long story short the associates at this location jumped right on our crazy train with no hesitation!!! We will be regulars now!!! Can't say enough positive feedback!! ❤️❤️❤️
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January 2024 by Thomas Tirone
Great prices and they take care of their customers. I bought two guitars here and they both worked out great. Really worth a visit - they have a great selection of vinyl as well
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January 2024 by Mike B
Purchased electric guitar and drum set for Christmas. Electric guitar returned due to a lack of interest.Nice staff and a good return policy.Signed son up for drum lessons - we will see how goes.
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January 2024 by Alex George
Didn't have any Holiday Specials to offer maybe the person who helped me was new.
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January 2024 by Dave Tredo
Order on line was quick and painless ordered bongos and was able to pick up same day
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January 2024 by Saghir Ahmad
Very friendly & great people
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January 2024 by Erin McKenzie
Had a super great experience at the Dayton location. Friendly staff who took time to help me (a non guitar player) purchase a first guitar for my daughter.
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January 2024 by Mackenzie Lowe
Super great experience! I am a beginner guitar player and had my previous guitar break so decided to buy a new one. Lacy was so helpful and super fun to chat with. She gave awesome advice on how to care for the guitar and which guitars she recommends. She was very welcoming and I enjoyed talking with her! I absolutely love the guitar I ended up with!
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December 2023 by Kickiin Wing
Went in on Saturday and it was super busy. Felt bad for the guy working the register because he had a family buying a set of drums, guitars amps, stings etc etc. Line was backed up 10 people deep and the only dude working the register was tuning the guitar running all over the store to grab this family picks, cables, sticks you name it. I sat in line for 30min trying to buy stings. For the love of god get another person working the register.
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December 2023 by Matt Gisbrecht (PFV)
Terrible experience with the workers here. It was so bad that I’m actually never gonna go to Guitar Center again. I was going to do a trade-in and buy a couple of guitars, and I had already been helped by one guy who said that he was going to do the trade-in while I played the guitar that I wanted. He got me the guitar, I played it for a little bit, and then I met up with him to do my trade-in towards the guitar. Instead of helping me, for 20 minutes, he helped other people. I was in the store for probably a little over an hour because it took so long. He then handed my trade off to another worker, and then went and sold the guitar I was buying to someone else. Obviously, I was furious, lol, but I said hey, no worries I’ll get this other guitar. The guy got the guitar down for me and as I was playing it, there was another guy interested in it. I let the other guy play the instrument that I was about to purchase. The worker then in front of my face sold the guitar I wanted and was about to buy to another person.This story sounds so ridiculous because it is. There is obviously nothing I can do, but this was the worst customer service experience I have EVER had. Would not recommend dealing with these folks.
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December 2023 by Deb Bowen
A little slow to get waited on, but nice experience once helped.
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November 2023 by Daniel J
I was looking to rent sound and lighting equipment for my wedding recently as the DJ is flying in from out of town. I was glad to find that Guitar Center offers affordable rentals on great equipment. John Batten was very knowledgeable in this area and helped me find exactly what I was looking for. In addition, his willingness to go above and beyond to cater to my specific circumstances including making great recommendations so I could get the right equipment for the job was outstanding. I would absolutely recommend anyone looking to rent or buy speakers, lighting sets, or even a smoke machine for events to consider this Guitar Center.
