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February 2024 by Tara Moore
Purchased ring. The stone fell out of first day of wearing. Associate who came to the door to let me in looked annoyed. She didn’t apologize. She didn’t seem to care at all. Now it will be almost 2 months before I get it back. They must have a lot of returns for her to act like it wasn’t a big deal. This was an engagement ring and I now have to tell my fiancé she won’t get to show it it for 2 months
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January 2024 by TJ Campbell
Amazing customer service. Brought a necklace with a broken chain and they fixed for me in a few minutes. Very friendly staff
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December 2023 by Alicia Thompson
DO NOT go here for jewelry unless you want them to continuously mess it up even when you make a point to request inscriptions and gem stones not be forgotten when getting rings welded/repaired. Three times they have messed up my ring and all they can say is “sorry” while rolling their eyes at you! And management will tell you they have to discuss it with their assistant to see if there’s anything they can do to compensate you for their mistakes!! Absolutely unprofessional. Take your business to jewelers who actually care not these crooks!! I’d give them ZERO stars is I could.
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December 2023 by Peter Lane
The saleswoman was very knowledgeable about what about the ring my wife wanted. We didn't feel rushed. She was very pleasant.
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December 2023 by Rolf Metzger
Don't bother coming here for watch battery replacement. They ask for a $100 deposit and can't tell you how much it will be. Served with a stuffy attitude. They obviously don't want to mess with it and make that very clear. Beavercreek Jewelers did it for $ 15 and we're very friendly about it.
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October 2023 by Alan Polley
The reviews below are facts. Customer service at this Jared site is top notch. Keenan and the rest of the team made my whole experience enjoyable. Highly recommended.
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October 2023 by Crystal Horne
Not your average jewelry store. 15 years of coming to Jared at the Beavercreek location. You won’t find better customer service anywhere!! Knowledgeable and friendly staff. You come in as a customer and leave like family. Beautiful selection of jewelry to fit any budget. Skilled professionals that do a fantastic job on repairs. I could go on and on. You won’t be disappointed! Highly recommend!!
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October 2023 by Chelsea Ellingson
The staff was very friendly and helpful. We had to exchange my husband’s wedding band for a different size and they had some issues getting it exchanged. They could have easily been frustrated but they were so kind and got it all figured out for us. I also recently got my ring and band soldered and it looks amazing, they did a great job! Highly recommend going to Jared’s
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October 2023 by Emily Aviles
My husband and I have both had great experiences at the Beavercreek Jared's! They helped him pick out a beautiful engagement ring (to my surprise), and they also helped us pick out my wedding band. Thankful for Dianna and Lauren have always been so helpful. They are helpful and respectful every time we come in here.
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August 2023 by Ambrosia Waits
Excellent customer service from Barry who ensured that the repair of my engagement ring was perfect! I went to Maui in July and the diamond came loose while zipping with the monkeys! I had to hold onto the diamond in my make up bag during so much travel and was worried I’d lose it for sure. Barry promptly fixed it and I can now flaunt my gorgeous rock!!Ambrosia Waits 4 U ???
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August 2023 by sabrina lundberg
*JARED LOST MY APPRAISAL*My husband and I took his grandmother's engagement ring(was my engagement ring) to this jewler to have sized and appraised a few years ago. The ring was stolen from me recently. I contacted Jared to get an official copy of the appraisal and they LOST IT. They can not find the appraisal. Not only have I gone through the loss of a precious heirloom..I can't even give my insurance the appraisal to get some kind of compensation.I will never trust Jared again.
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August 2023 by Dylan Bumpus
Came in with a broken and deemed defective wedding band. After a little discussion with Lauren and Amy (Fairfield commons location) they worked for ~15 minutes to figure out how they could get it repaired in a way that was perfect for me. Huge shoutout to them for AMAZING service! Thanks again y’all!
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August 2023 by Matthew Bates
Keenan did a good job finding a ring that met my needs. He is a passionate sales man who will make the ring buying process seamless.Thanks for the help.
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August 2023 by Kris Owen
Always a pleasure to do business here at Jared. If Taylor is working she will treat you right. Please do visit them here and look for something special for yourself or someone.
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August 2023 by Emily Caldwell
Thank you Keenan! Ladies go get your man a ring from Keenan now. He has great taste and will get you an amazing deal.
