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February 2024 by Mel & Jane Knight
Needs more checkouts.
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February 2024 by Cecelia Harker
This review is for the new makeup section. I was very excited to check out the new JCP Beauty and the new makeup/skincare products you’re now carrying. I came in just for this purpose. I greeted the woman working in the makeup section and let her know I was just looking, I found the brand I was excited to look at and as I was kneeling down to view the products on the bottom shelf, out of the corner of my eye, I saw the employee approaching me, I straightened back up as I was bending down before and she was mere inches away from me, just standing behind me hovering over my shoulder. She didn’t say a word. Just stood right behind me staring over me. It was extremely unsettling and I don’t think I’ve ever been so uncomfortable in my life. I understand making sure people don’t steal but I am an almost 30 year old woman, not some shady looking teenager. I laughed in her face and called out her ridiculous behavior and walked out. I will never return here, no one is going to buy anything from this department if she is the one working. She does not even allow you to browse. This woman needs to be fired immediately and I hope something is done about it. For reference, this was on Saturday, 2/3 in late afternoon.
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February 2024 by Veronice McMillon
Great shopping
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February 2024 by Patrice Washington
They were short-staffed but the cashier was really professional, extremely sweet, and gracious. They also have great prices for clearance merchandise.
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January 2024 by maryjane nicely
They need to hire more people lines very long
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January 2024 by josh henderson
Great customer service and always find what I'm looking for when I'm there.
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January 2024 by Frank Caputo
This is a very clean JCPenney's, a bit stuck in time on the decor but it's nice to see a store that is actually open. That said, I wish the escalators worked going up since they all work going down
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January 2024 by Philip Holderman
Good Deals
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January 2024 by Jessica Austin
Love the store, not the salon! Worst salon I've ever been to!
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January 2024 by Dana McCollum
The store was clean and the staff was very helpful and friendly. Nice shopping there.
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January 2024 by Kash Bailey
Great sales and extra coupons this time of year. Levi jacket and jeans , great sale!
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January 2024 by Alivia Massey
I waited in line for over 35 minutes. There were 15 people in line and only 3 people working . ugh
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January 2024 by Melissa M
I was disappointed to see displays not neat like we are used to seeing at Penney's. In addition, the bathrooms were not clean at all. The lines were very long, and I saw very few associates on the floor to help customers, which is surprising for a week before Christmas.
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January 2024 by J Bird
Standard JC Penny activities. Decent selection with a decent staff.
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December 2023 by Jacob Planck-Owens (Mo)
Lines are always super long it feels like but the people that roam around to help customers are usually always super nice, and returns are made really easy if you don't have a receipt.
