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March 2024 by Celena C
Friendly and helpful staff!
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March 2024 by Melissa matheny
They are awesome!! So helpful and friendly! I love my new glasses!!
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February 2024 by Nicholas Yedlosky
Friendly knowledgeable staff, quick service with no hassle
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February 2024 by Darla Robinson
The best doctors and staff!!
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February 2024 by Jake Preston
Johanna went above and beyond to help me locate the frames that I wanted and help me make the decision on what kind of lenses to put in my new glasses. She has a very kind heart and even though she went to the dentist today she treated me with the upmost respect, was very kind & passionate about helping me. I can tell that she truly cares about her customers. She should definitely be recognized, considered for a promotion.
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February 2024 by Larry Wright
Nice Dr's and good staff
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February 2024 by Dina Lignos
I love this place. The only place I will get glasses. Good prices and first time I've been able to really see out of a pair of glasses. Good quality and very professional.
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February 2024 by Jodi Staton
Excellent customer service at the Dayton Mall location with Joanna. She went above and beyond in helping me. Thank you so very much Joanna, I love my new sunglasses!!!
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February 2024 by Melanie Kiplinger
Love the LensCrafters at the Dayton Mall - Nikki and Greg are both AMAZING and always so helpful! Can’t wait to pick up my glasses!!
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February 2024 by Jada Pollard
This store is one of the best! Very clean, organized, and ran so seamlessly by Nikki! If you are in the Dayton area I would for sure make this your home for eye care + eye fashion especially if you are looking for the best customer service!!
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February 2024 by Michelle Campbell
I've had several negative interactions with the manager name Nikki. She will overtalk you and talk loud to you and doesn't try to listen. She verbally overly aggressive to you when you are trying to get them to handle a customer service issue that doesn't include buying glasses that cost approximately $600.She has even disconnected the call because you will ask for clarity. Don't purchase your glasses with Lenscrafter because if you have another situation that requires a manager. You may have to deal with Nikki and she will frustrate you with her unprofessional demeanor. Thus, nothing will get resolved. Go somewhere else that can provide an excellent customer service always and want to help resolve an issue when you have it. This office sucks. Mistreatment of your customers is unacceptable. Get some decent kind managers that can solve issues with being rude and demeaning to the customers.
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February 2024 by Bruce Benbow
I received prompt service and had my new glasses within a couple of hours!
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February 2024 by Joanna Pollard
The store is absolutely amazing and Nikki was so helpful
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February 2024 by Megan Edwards
Clean, nice staff, nice doctor. Seemed bust at first but they got me in and out.
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February 2024 by Claudia Ioanes
The place was incredible from stepping in the door to paint the bill. So nice, but more so very efficient.The gentleman who helped us knew just what to do to meet my need my glasses fast.
