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December 2023 by Shaquoia Nelson
That old man in there is very rude went to get my kid a jersey he’d seen days before patiently waited cause there was a lot of ppl in there finally got to me and he was not welcoming then when I said I’ll just get a shirt cause kids can never make up their minds , he snatches the jersey then makes a rude remark so I put the shirt back and went to Dick’s they had the jersey for the same price. There are no excuses for anyone to be rude to anyone period these old ppl getting out of hand these days.
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June 2023 by james trick
talked to a guy there and was not helpful at all, i had wonder around to find what i was looking for. Vary poor customer service skills.
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October 2020 by Matt Cline
Dave the manager here really took care of me. Nice variety of products, perfect for Christmas shopping.Highly recommend
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October 2019 by Brooke Poynter
Had a great deal going on
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September 2019 by Tony Riley
Fantastic place for any sports fan..... And a wide variety of game jerseys.... Just purchased an Ohio State black football jersey and love it..... My go-to place for fan apparel
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February 2019 by Jon Salley
Ok store
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January 2019 by Rio.k
Grate service
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December 2018 by Taylor Smith
Great selection. Odd location though. A little inconvenient to get to. Only giving 5 for cute cashier.
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December 2018 by Paula Nordheim
Beau Nordheim rocks
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August 2017 by Selena Lewis
They are running a awesome sale this holiday weekend...a EXTRA 40% OFF CLEARANCE!!!
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May 2015 by Schuyler Ruhe
Falsely advertised a section of hats at 2 for $30. None of the hats were on sale like the sign said. Total came to $57, so we confronted the casier about the sign. Cashier could see it clear as day, but offered zero help. Way to turn business away!
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October 2014 by Yury C
This is my negative experience with LIDS that I would like to share. This is the first time I have ever wrote a negative review for a business, but I feel that the customer service (or NO SERVICE) with this company was extremely awful at every level. On 09/20/2014 I purchased a hat for my 3 year old son, brought it home had him try it on and it did not fit. The part that I take full responsibility with is that I spilled water on the bar code part of the receipt, but everything else was legible. So, on 09/21/2014 I attempted to return and exchange this hat for another more expensive hat. When I came back to the store I had to wait at the door for about 20-30 minutes because the store was locked at 3:00 pm on a Sunday. I was first told that “yes†they will exchange the hat, and after a phone call by the sales person to the store manager the answer changed. I was told because the bar code was not scannable they could not exchange the hat. And I was told that they are running a business and nothing could be done to help me. I then called the 800 number for LIDS and was told that a District Manager was going to contact me and I am still waiting for that phone call and resolution to my dilemma. This will be the first and last time I am going to be a costumer with this company.
