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April 2024 by Chet Collins
When I've had to go inside, which isn't often, the people are rude and act like you are a hassle to them for coming in. One time an "ethnic" girl saw me come up to the desk and stood back between the rows, peaking out at me every 20 seconds or so...this went on for 5 minutes until I realized she was back there eating some kind of chips, and when she finally came to the desk she gave me a look like I was a piece of dog poo she found on her shoe, and real snippy she said, "what choo neeee?" ("What do you need", in real english) I mean, what the hell you think I "neeee"..my pills!! She had this smirky look on her face and acted like a princess that was too important to be bothered. And other than telling me the price, that's all she said until I left..no "thank you" or "come again" or "have a good evening" or anything. I guess "ethnic" peoole feel like they don't have to say anything nice or even just civil...they still get paid I guess, so it doesn't matter. I have 5 or 6 other similar incidents but don't want to type all that. If I had to advise anyone, I'd say don't go here. At least not inside...the drive thru doesn't seem too bad except there's a woman working that seems to have to ask for the birthday 2 or 3 times EVERYTIME you go through...why????
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November 2023 by Haylee Musser
The service is absolutely terrible! Everyone is so rude, they never receive any prescriptions or the right ones! This place is a joke!
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October 2023 by Cheyanne E.
Horrible service from Pharmacy staff, and Pharmacist. Rude from the moment they answer the phone. Pharmacist immediately backs up everything said by staff, even when they have only heard staffs POV. No courtesy, apologies, nothing. Rude nearly every visit. IF YOU HAVE OTHER OPTIONS, use them. Not worth having to wait 6 to 24 or more hours for a refill.
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June 2023 by Ryan Katzenbach
Other than loudmouth lady, place was easy, long line after 2pm during the week
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June 2023 by Jeff Roberts
The automated call in service for prescriptions does not work. I was informed, when I used the automated system, that my prescription would be ready the next day after 1:00 pm. I went to pick-up my prescription and was told it would be in the next day after 2:00 pm. This is not the first time this has happened.
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April 2023 by Raymond B boord
I have had multiple issues prescription not ready by 2pm the next day. I wasted time driving to the store. I have tried to call the pharmacy before going to verify the prescription is ready for pick up as promised. The pharmacy does not answer their phone
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April 2023 by Lisa Holdredge
Love them all! Always are so helpful!
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April 2023 by Ally Doerman-Bays
By far the worst pharmacy in the area. My husband and I have consistent issues with notifications (we have never turned off notifications, or messed with our settings, yet sometimes we get them and sometimes we don't). I've called to see if a medication was there and they tell me yes, but when I go to pick them up, they tell me I've missed the window of opportunity to pick it up and it's been put back. My husband had a prescription sent in on a Friday and on Monday when he went to pick it up they told him it'd been there too long and was put back. How? It was sent in on a Friday! They told him it'd been there 12 days, but it was a new medication that he'd only been prescribed on Friday, AND he called to verify that it was there because the notification system is so bad!As far as customer service goes: meh. They have never been rude or mean, but they are also not friendly. I understand they're probably understaffed, so I don't hold that against them. But the pharmacy itself is very unreliable and I always have to wait a long time in the drive through. Avoid at all costs if you have the option.
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March 2023 by Brooklynn Daniel
They supposedly close at 8 but when I got there (before 8) they were completely closed in the drive through and in the store. If they aren’t open until 8 THEY NEED TO CHANGE THEIR HOURS. i also have so many issues getting meds in and then they wanna play doctor and question all my prescriptions. It’s not even opiates or anything like that. This place makes absolutely no sense. Go somewhere else.
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December 2022 by Rick Tennison
App doesn't align with store. Came to pick up, told it was restocked, and if I return in 30 minutes they'd fill. Waited the 30... in the parking lot. Upon return, told it'd be ready / in tomorrow. Upon pressing, they "partialed it," saying I can get some today and the rest tomorrow.
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November 2022 by Shirley Handley
Positive experience. Staff polite. Service inside very little wait time. Treated with courtesy on the phone. The way I am treated is key to me.
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October 2022 by Scott Theibert (Scooter)
Very smart, polite, and knowledgeable. Call you when they see we're getting low on a perscription. They call to tell you your script must be renewed. If you do, they will call your doctor for you.Great pharmacist in all ways. They will guide you, suggest other meds, give you your shots and remind you that it's time to come in for an annual shot.Great people and clean facilities.
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October 2022 by Bp
They clearly all hate their jobs. Drive through is THE WORST!! Horrible attitude and 0 customer service skills. Honestly wish I could give a 0.
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January 2022 by Name not Important
Was in the drive through line at 5:47pm well before they closed at 6pm. One of the cars in front of us took 10-15 min for whatever reason. It’s supposed to be for pickup only. When it was finally our turn after waiting 20 min in line they had shut the blinds and closed. People who are in line before close to get their medications should be taken care of. Poor service and I hope management looks into it
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January 2022 by Kelly Matson
I was turned away at Meijer Pharmacy Englewood Ohio by the bald male pharmacist for my Covid 19 booster. I had made appointments for my friend, my husband and myself to get J&J Boosters on 1-5, 1-6 and 1-7. They both got their boosters with no issue but I was refused by the pharmacist who seemed to have an alternative agenda. I don't know if they make more money off of the other boosters but someone willing to get the shot to protect themselves and others should not be turned away for any reason especially $$$$. I would like to be contacted to discuss this further to prevent anyone else from being refused the booster shot they choose and made appointments for because of the the pharmacist personal agenda.
