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September 2024 by M J
Drove up there as soon as they opened was going to spend $700 dollars to a 1000 on a phone had me waiting and others for an hour. bad customer service ready because of that to go with a new service! Didn't even help me over answered any questions as I was leaving wanting to help after that, that's my time gas and energy I don't get back.
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August 2024 by Brionna Smith
They steal parts from your phones when replacing phone screens just go down the street to Gem city they will get you rights for a cheap price . I took my phone up to metro just for them to mess up my mother board to my phone . And when I talked on the phone it would keep blinking, They will talk you into buying a new phone
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May 2024 by Kim Riley
Excellent Customer Service and Accessibility
I recently visited this MetroPCS store to assist my disabled brother in switching his service, and I must say, it was an exceptional experience from start to finish. The store itself was not only accessible but also impeccably clean, creating a welcoming environment.
Mufteh, the representative who assisted us, went above and beyond in providing top-notch customer service. His knowledge, patience, and courtesy were truly commendable. He took the time to understand my brother's needs and offered cost-effective recommendations tailored to him.
In an era where personal interactions are often replaced by automated processes, Mufteh's dedication to genuine customer care stood out. He exemplifies the value of face-to-face interactions and made our visit memorable for all the right reasons.
If you're in need of phone service, I highly recommend visiting this MetroPCS store and asking for Mufteh. You won't be disappointed. Thank you again, Mufteh, for your outstanding assistance!
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July 2023 by Lynette Miller
Amber is very helpful!!! And I'll always come back to see her!!!! I Love Metro!!!
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July 2023 by DeRhonda Lee
Cause I have been with metro for YEEAARRSSSSSSS and the service is getting worst as the years go by. My payments always get messed up when I change phones and my information in my account
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July 2023 by Irving Johnson
Steve Was Very Nice And Informative.
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November 2022 by Dunkin Young
Hell great job
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November 2022 by Earnest Smith
Good service from the representative
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April 2022 by Mr. Ron (XbTrick)
Check em out...
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February 2022 by Francesca Waters
Poor service, wasted a trip because their phone doesn't work. Misinformation
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January 2022 by Kanashi Neko
It says they are open till 6 on Sunday. I got there at 5:40, no lights, no people, nothing. Worst part the hours were recently updated.
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August 2021 by R. Hylton (XbTrick)
Check em out...
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June 2021 by Anthony Chattman
Go here nowhere else
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June 2021 by Tonya Davis
Best customer service experience ? stay away from Gettysburg and hoover store, way overpriced
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March 2021 by Skyy Walker
Best guys I ever dealt with
