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November 2023 by Holly Blackburn
I recently visited MyEyeDr and had an amazing experience! Everyone who worked there was very friendly, which created an upbeat atmosphere. The doctor was very thorough and explained everything to me, which made me feel comfortable throughout the entire process. Kenya helped me with my glasses fitting and she was great! They also had an excellent selection of frames to choose from, and I got the cutest pair of Pradas and a cute set covered through my insurance. Overall, I had an amazing experience and I would definitely recommend this place to anyone looking for a great eye care provider.
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November 2023 by Steena Stetter
2nd UPDATE: I had my glasses 3 days before the lenses started popping out of the frame. They are not secured in the frames *at all.* I haven't dropped them or treated them poorly; this is from everyday normal wear of 72 hours.Yes, they are the "cheap" Caresource ones, but according to the receipt I was given they would have been $300+ to purchase. My next glasses will come from Zenni so I don't have to deal with the eyewear staff and also this issue has NEVER occured with the 10 pairs I've purchased in the past from Zenni.This review changed from 5 stars to a generous 2 in under 3 weeks. It's too bad the eyewear staff and the quality of the glasses provider they use has ruined a great experience with the doctor and his assistant and receptionist. I doubt I will return here for my next exam.1st UPDATE: I'm updating this to add my terrible experience picking up my glasses: I'm going to change this to 4 stars from 5 for the doctor and his staff ONLY. The eyeglass pickup staff was SO hostile and rude when I went to pick up my eyeglasses. Apparently, they are closed for lunch from 1-2, which they make NO indication of in any communications or any texts, nor verbally or by signage, nor on the main website or Google. I was just supposed to somehow magically know. The person who "fit" me for my glasses was raging and yelling and complaining the entire time *about* me and another sweet lady when we showed up at 1:15 to get our glasses. He did not adjust them at all because he was taken aback that I told him how inappropriate he was being. As I understand they are a different company from the doctor, but they may want to reconsider who they do business with. It's made me question ever coming back when I was so impressed with the doctor and his staff.ORIGINAL REVIEW: This was my first time using MyEyeDr. I hadn't had an exam since before the pandemic. The receptionist was excellent and SO friendly. The tech who did my initial check in was also great and patient. The doctor was the best eye doctor I have ever seen. He was accommodating (he wore a mask as I requested on my online booking). He explained everything he was doing. He was thorough but fast and I felt heard and confident in the care I was receiving. An amazing experience overall and my fiance was so impressed he made an appt too, and I plan to make one for my daughter, as well. They had a large selection for Caresource covered glasses, and so many different styles. At the place I was going before, they had a literal wooden cigar box they brought out full of approximately 10 ugly, outdated pairs to choose from. MyEyeDr. will definitely be my go to for eye exams from here on out.
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November 2023 by Sherrill Noble
I have went to the doctor's office twice and every time And every time I go back to pick up my glasses or contacts. Something's always messed up. I do not recommend this office.
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November 2023 by carol Parks
I was in the off on 11/8/23 the employee that helped me her employee #is 017026 she helped me not only save money but helped with my frame decision she was pleasant to work with. I rate her a 10 out of 10 for her customer service
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October 2023 by Linda Rowley
Have been going to Dr. Jambor for over 25 years. No issues ever.he retired and it changed to my Eye doctor... Horrible AbsolutleyHorrible service...Would not recommend them to anyone.....
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August 2023 by Chad Collins
Very friendly staff that will go above and beyond for the the customer. I cannot thank them enough for taking care of me. I will continue to make the drive to visit them for all my future eye appointment. Highly recommended. 5 STARSThank you
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August 2023 by Tee T.
I had an appointment scheduled for 8/24/23. I scheduled this appointment over the phone with my doctor I had seen since I was 8, I'm now 42. They did not tell me that he retired they just scheduled me with some random doctor. When I arrived at my appointment, I was 7 min late. Due to the fact I was behind a UPS truck in the parking lot. When I walked in I said who I was there to see. They said he retired, this was disturbing because I should have been made aware of this when scheduling or sent a letter that he retired. Then the lady says well you're seeing Dr Vance and he has a 5 minute grace period. My appointment was 1:40, It was 1:47. She proceeded to reschedule me. I told her I left work for this appointment, and I said that's ok I'll find another doctor. I called back to the officed asked for an office manager. I got the general manager. I explained the entire situation. Explained I was a dental assistant/ receptionist, and we never give 5 minutes 10 at the least however that is a ridiculous time especially since I've never seen this doctor to know his policies. It was unprofessional to say the least, she never apologized. She had a nonchalant attitude which further made me glad to not be going back. It's sad these companies are buying out small practices only to not have the same patient care and concern. Very disappointment to say the least!!
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May 2023 by Angela Leigh
I have received glass from this place on two occasions and each time I was unable to see out of the classes that were prescribed. I have brought the second pair back and I am still unable to see out of them not to mention the fact I have set in their waiting room for three and a half hours and I have still not been waiting on.
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April 2023 by Stephanie Stegall
I had my first visit on Tuesday April 4 and it was a wonderful experience. I felt bad for the doctor because they were short staffed and she had to do both the pre-testing and the examination by herself. She did have a very nice gentlemen there to help, but he was so busy with other patients as well. They made me feel comfortable, the examination was thorough. I was very pleased.
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February 2023 by Idella Poole
My experience at My EyeDr was great my glasses fix great the staff was great
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December 2022 by Todd Sabin
Doctor was good with my daughter. The doctor wasn't the problem. The eye glass personal was disorganized and asked us in then asked us to return to the waiting area to wait longer. Then withheld pertinent information for my prescription and was trying charge extra for information unless we ordered glasses from her. Never again! Talked to me like she wasn't interested in the FACT that I was the consumer. Dr Jambor I'm sure doesn't know what they've done to his business. Shopping for a HONEST doctor.
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November 2022 by cowboy baby
Took over a month for my brother's glasses to get in. Took his frames due to insurance so he didn't have glasses that entire time. Every time we called they dodged the question of where the glasses were. When I picked my glasses up today, I told them they felt too tight and they tried their hardest to refuse to adjust them. Don't recommend.
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November 2022 by Lila Nataren
I had a good service here, doctor was good as well as the rest of the personnel.
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February 2022 by Scott C.
What an awesome Optometry clinic! I saw Dr. Vincze and he and his entire staff were extremely professional, personable and fun to work with. I'm used to having normal yearly eye exams but Dr. Vincze really spent a lot of time with me and went above and beyond to make me feel comfortable about my eyes and changes that are occurring. When he was done and it came time to picking out new contacts and glasses, his staff were all so accommodating and truly a pleasure to with. No pressure at all, and they have tons of options for every budget. If you're in need of a great Optometrist, I would highly recommend Dr. Vincze and his team!
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January 2022 by Katharine McGiffin
They did an excellent job during myself and my two daughters exams. I bought a beautiful pair of Michael Kors frames that fit my face better than any other frame I have ever bought.