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November 2023 by Richard Arnold
Dogs love these people.
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May 2023 by Natalie van Haaster
Our doggies get groomed every 7-8 weeks here. We love the job that gets done on both our corgi and our Aussie. If we need anything different done we just let the groomers know and they do a great job of meeting those requests. We’ve been going to this groomer since my corgi was a puppy and she’ll be 2 this June 2023. ?
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March 2023 by Kara
I absolutely love this salon! Everyone is so friendly and they’re really in it for the love of animals.Cassie is a treasure and came through for me during my 11th hour. My senior girl was about to go into a pretty serious surgery and we wanted to get some photos done with her last minute. Cassie opened her doggo loving arms and had my girl looking so gorgey for our photos. I will always bring my babies here to get pampered!
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December 2022 by Anne Campbell
New to Dayton so tried this groomer. I have a fluff ball off labradoodle and get her groomed regularly and wanted my girl to be clean and fluffy for the holidays. The groomer refused to groom her because she said she would have to shave her completely down and I wouldn’t like the result. Sugar is 12 and has been groomed her whole life. She has very very minor matting on her behind…I have taken her in like this in the past and never been told she had to be shaved down. I agreed to the shave because I want her to feel fresh for Xmas but the groomer refused.I have never written a negative review to a business or service but this experience was shocking to me.
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November 2022 by Emma B.
I am blown away at their service! I called yesterday after realizing I can no longer cut my cats nails safely. They got me in the next morning (this morning) for a nail trim! The staff was extremely friendly and I felt no qualms about leaving my cat with them. We were in and out within 5 minutes! His nails look great and he seems much more comfortable now. Thank you!!
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September 2022 by Carey B.
Very nice, clean, well-kept place. The lobby area is decorated super cute. Everyone has been super nice when I bring in Daisy to have her nails done.
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August 2022 by Audrey Case
As long as I live in the Kettering area, I will always go back to Pet Styles. Aside from the fact that they have always provided excellent service for my special needs dog, I specifically wanted to say how much I appreciate their genuine replies to unreasonable negative reviews that omit significant information. If you work in animal care, weather it be a groomer, a vet office, or an animal shelter, you understand the drawbacks that come with it. Dealing with irresponsible, verbally abusive people is definitely one of those drawbacks and it's refreshing to see a business in the animal care field not bending over backwards to please the owner, but rather be a fierce advocate for the employees and pets.
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July 2022 by yelena shaw
Don't be surprised if this business will mislead you about their intentions to help, use accusatory tone of voice and verbiage and will clearly say that they don't care. They didn't have any respect or care for our time or needs as customers. I know they have 4+ stars reviews but this happened to us. 1 star is too many in our opinion. Strongly advice against this place. In their responses to this review, of course they will come up with the ways to put it all on us, but the bottom line is that it's all about people communicating and their communication as a business or individuals were beyond unsatisfactory.Adding the following after reading the response.The dog we brought for grooming was adopted from a shelter. We were told he was abused in another family(by kids), so now that he is in our family he is the biggest lovebug. Loves people and pets. But in a new setting with new people he needs a little time to adjust and he may get self-defensive(because of previous obuse). So, out of safety for others, we put a mozzle on him. When we first called your business, Richard(who told us he was part owner) was first we spoke to. We disclosed everything about our dog and Richard said that they deal often with difficult situations with dogs, that they foster dogs from shelters . He advised to give our dog meds prior to prepare him for the visit, which we followed.When we came in for the appointment, you accused us of not disclosing full info(which was a lie), you were not respectful to us , treated us as undesirable visitors. You gave us false hope to begin with, advised to medicate our dog, didn't care to call us may be a day ahead to express that this may not work and just kicked us out on the day of the appointment. Yes, our dog was not easy, but precautions were made and we would have totally understood if you didn't feel safe to take him for grooming but your treatment of us was just unacceptable. When I said I will place an on line review, you said you DIDN'T CARE.Richard told us that he and Daniel are the owners, and Christina and Kathy are groomers. Whichever lady we spoke to, said that she was part owner, so who is telling the truth? We feel like this lady had one job to just kick us out. When I asked to speak with Richard, the lady said that he has no interest further to speak with us. Rudeness and mistreatment should never take place. Customer service here is non-existant.
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June 2022 by jacob poncher
We made an appointment with them for my dog. He has medication to calm down for situations like these. The guy on the phone claimed they could work with him but when he took him there they said they didn’t have any of the info. They clearly have miscommunication with their staff then they turned us away for there own mistakes and made no effort to make it right .Replying to response : we spoke to Richard(co-owner)initially and told him everything about our dog. He was given all the information and said he deals with this kind of situation, and even gave recommendations of the meds.the main issue was how we were treated when arrived.
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May 2022 by Samantha F
My pup and I are always pleased with Pet Styles of Kettering. They are kind and genuinely happy to see my dog. They answer any questions I have and readily offer grooming advice. The location is convenient and clean with good parking. The decoration and design is so cute and functional- I can see both the grooming area and dog waiting area (I like that no spaces are fully closed off). My pup has anxiety around bathing but they’re always so patient with him and it never fails that he’s in a good mood when I pick him up. Not to mention he looks so fresh and clean afterwards. The cuts are great and exactly what I ask for. Bonus is he always smells amazing and they give cute seasonal bandanas each visit!(*there’s also an amazing discount if you schedule your appointments every 8 weeks or less!)
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January 2022 by Julie Emmons
The whole team is absolutely fantastic, and they do an amazing job! I adore this place- and so does my pup!
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November 2021 by selda baldwin
Always a great experience!!! Puppers needed a nail and toe beans trimmed, took care of them wonderfully fast friendly great service
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October 2021 by Amber Weinberg (AhRTMOM)
The most loving, patient pet groomers you will ever find. They are gentle and never rush anything, keeping the animals as calm as possible during their care. I have loved taking my skittish basset hound and my two cats here for years. I'm blessed to have found this wonderful place. ???
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September 2021 by Taylor Gentry
Love this small local business. I took my pup when she was 6 months and they were so patient with her being nervous. She comes home looking like a model, often with a new bow. I find they are faster then Petsmart and give lots of love to their pet clients.
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August 2021 by Cynthia C.
We love Cassie. She has been grooming our dogs for years now. I love her vibe and she always does a great job!
