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“This is a review of the service thus far, not of any products.
I have no experience with automotive painting but will be attempting to, soon. During my research I discovered SW sells automotive paint, I had no idea.
I called the Stanley location to ask questions, and Steven was very friendly and helpful.
Fast forward a couple weeks and I visited the store with my fuel door to try and match a color. The electronic scan tool they use to match paint didn't do great, so Steven spent the time with me to go through a sample book, then mixed a small amount to test, and we arrived at what we think will work.
So far I'm very pleased with their service. I will report back after I've sprayed the vehicle.”
“I have gone to this store several times and most of the employees are rude and not helpful. There's one employee that seems to be very helpful. The younger guy with longer hair seems to avoid Answering questions.”
“I have had to come in twice because of me being indecisive. Both times Austin has helped. He is so patient and kind and treats everyone like you are the only person in that store even though the first time was pretty busy. He was also very helpful narrowing down colors for me. It was so nice to have great customer service!”
“Great staff members. Very knowledgeable and helpful. Helped us choose paint for several different projects. Highly recommend this particular store.EDIT 06-20-2023: My wife and I painted the living room over the weekend. On one wall we used the remainder of a previous paint can purchased from a big box store (BBS). It is their signature paint, so I am not making a comparison to the cheapest paint available. We used this paint because it is extending the colour from another room. The other walls were painted using Sherwin Williams (SW) and is a different colour.I painted using two different brands of paint back to back. It is important to note that both paints were the mid-range quality. I am not comparing SW's best paint to the BBS' worst. I cannot get over the quality difference between the two. The BBS paint is watery and I feel like I have to fight with it to apply. And it runs! I repeatedly had to go back and correct runs. 3 days later the paint still feels tacky to the touch.The SW paint was easy to work with. It is thicker, goes on very easy, and does not run. 12 hours after painting the paint was dry and wasn't the least bit tacky.I'm a believer and so happy our friend told us to got to Sherwin Williams.”
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“I don't visit here to offend being a weekend diy guy. Every time I call with a question or go there. I'm treated with respect. Ready to help me like I'm a pro..”