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April 2024 by Tamiesha Hurns
First time and last time going to this location. My pizza barely had cheese. Just a bunch of sauce and everything falling
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November 2023 by TWD
This pizza was HORRIBLE!!! Undercooked, not even cut, tasted like garbage and warning all who read this to stay clear of this place at all means!!! I recommend Mackenzie River as a much better and safer alternative to this shop. Terrible service - terrible product and literally ate one piece of large pizza and had to throw it out. 2 hours later, sick in the stomach from raw dough - literally it was not even hardly cooked. Paid for extra sauce - not in the box - when I got home, wasn't even cut. Someone tell me what 10 lemmings standing around talking says about the operations and quality of product? It has been at least 3 years since I had PJ's due to basically the same experience and this 2nd chance was worse than the one in Hubertucky. CAVEAT EMPTOR - go to Mac River OR a much better choice is a $5.99 Jacks Cheese and Pep from Krogers - at least it cooks all the way through and has a good taste.
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August 2023 by Crowned King Davis
This place is great I placed a order a few days ago that was not up to standards however I contacted the store and spoke with a Chad and he resent the order out with exceptional service and the quality of the food was hot and fresh and exactly as advertised very well done ?
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August 2023 by Janet Shaw
I can't give it five stars for atmosphere cuz it's like you just going to pick up your pizza. There is no atmosphere. I have never had a problem with this location. I order via app and when my pizza is ready I go get it. It's always pretty close to time or earlier. I saw their commenters having problems but I've never had a problem with this location. People are always really nice to me. The food always tastes really good. One of my favorites.
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July 2023 by Kyle
Before our last 2 orders (Dec 2022 and Feb 2023), everything was always perfect. The past 2 orders were terrible - dough tasted old and no toppings besides sauce on the first 1 1/2" past the crust. Thought we'd give it another try but looking at recent reviews doesn't appear much has changed. Hopefully this location comes back around!
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July 2023 by Chad Tackett
Straight gross place to eat or work. The store manager has black teeth. That's how she treats her staff and store too. Nothing is cleaned or sanitized. No gloves are worn. People literally pick their nose, use the restroom, and then handle food with bare hands out of the oven on the cut table. Disgusting place is an understatement....
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May 2023 by Cameron Banks
They told me to go eat grass since I love animals so muchVegetarian options: They told me to go eat grass since I love animals so much
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May 2023 by Jon Littler
Manager Jill was very loud and obnoxious. She yells at everyone. Don't give them your business..
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May 2023 by Becky P.
Ordered online. 30 minute pick up was an hour and 30 mins. Staff is stressed and unorganized. Multiple visits and stories are the same. Go to dominos!
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April 2023 by Sara Barbian
Never again. Horribly slow service. More than just slow, actually 3 hours behind schedule.
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March 2023 by Michael P.
I ordered online; it said it would be 61 minutes. Showed up just before the hour was up. They said it was going to be at least another 30 mins if not more. The Papa John's online system and the restaurant are not on the same page and the restaurant itself can't do anything about it. I believe that, kinda sucks. The one star is because they were unapologetic and didn't seem to care. Basically told me though luck. An elderly woman waited more than an hour after they said her food was going to be ready. There are countless other pizza places in town, I would go else where.
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January 2023 by Daniel Stephens
The delivery time is very bad. Pizza has been fine, nothing special but not bad. But it’s taking hours to get a delivery even if you order far in advance and request a specific time. Not worthwhile.
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December 2022 by stephen hoffman
Unreal ordering from them lately. Forgetting things or taking a very long time with pickup or delivery... my last order showed out for delivery for an hour before being canceled claiming that the driver had no one answer my door even though I'm only a mile away and i was actively watching with the door opened viewing my driveway and then they wanted to deliver my food cold or repay for new food which is not an okay solution for the mess up. Just don't.
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November 2022 by Gary Abbuhl
Waited 7 hours for a pre-order. Finally went to the store and out of 10 employees only two were sweeping. No orders were being generated and what I assume to be the manager, after looking puzzled the entire time, still could not find our order. He then said they were three hours behind. Terrible all the way around.
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November 2022 by Rod Barker
online order, when it was time, went to pick it up( was notified the order was ready) Told the order was NOT ready and would have to wait another 25-30 minutes. Never order Papa Johns again.
