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April 2024 by ika lewis
I called in to give specific instructions but they couldn't follow them. The food was poorly made and disgusting. My meat was over cooked because lack of following instructions. Two supervisor on site and both had very bad attitudes and didn't care if you was happy with your food. Store dirty and refuse to give their names. I don't know why all the Penn station on the west side lack quality of care, quality managers, quality of food. Penn station I presume don't really care who they hire in that community and it Shows !!! YUCK
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April 2024 by Areona Weaver
It takes too long to hand out food and also has issues giving out the correct food , they also have roaches and mice inside the establishment
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April 2024 by A Storar
This is the saddest excuse for a penn station I’ve ever seen. There were three people working 1:30 on a Sunday, it was not busy. The man that took our order was disrespectful rolling his eyes cutting us off during our order and once we were done shooing us to the other end of the counter like cattle. The man asking us if we’d like drinks was the demeanor. Overall the people that worked made me never want to come here again no matter if they tried to restaff. Do yourself a favor and don’t come here.
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April 2024 by Michael Pence
Is it me or is all the food on Brown Street just worse than everywhere else gross
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April 2024 by Naved Ahmed
Place is a bit dirty when you walk in. Workers don’t really pay attention to what you’re saying and don’t make eye contact which was weird. Food was not good. Ordered a Turkey avocado and my sandwich was falling part and a total mess the second I opened it, tasted a bit strange, and they put the absolute thinnest smear of avocado across the top. The other veggies also did not seem to be in great condition. There are likely better options right next door.
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March 2024 by Jacky Miller
Rudest place ive ever been., and ive been to paris and
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March 2024 by John Tatone
I love Penn Station… but this place is a disaster.
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February 2024 by Life In Idle
Girl Manager called me stupid because I didnt order quick enough. Wont be back to this location. Be better.
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February 2024 by aaron derr
I don’t write reviews, I work in the food service industry, and twice in 2 weeks my order was either missing something or the wrong sub was in the bag. Mistakes happen I get it but back to back visits? Probably means this happens a lot won’t be back until staff competency is changed.
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February 2024 by Alejandro Mejia
Been here multiple times NEVER NEVER HAVE Ketchup in dispenser or Ketchup packs is there shortage on ketchup???? Sent $55 meal for family dine in. Definitely looking for other Penn station this 4th time others been take
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February 2024 by Rita Wheat
The person that took are order was really rude. I'll never eat at this place again. I had a BLT and small fries. The fries were over cooked. The sandwich was dry. With three pieces of bacon. On a regular sandwich... Most of all the person taking the order was so rude, so never coming back and the young lady needs to stop wearing gloves and then mess with her hair. Nasty. And they need to clean that place up....
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February 2024 by Emily Ferris-Gilliam
To the credit of the 3 employees managing a very busy Friday night, by University of Dayton, with a Basketball game going on, the food was delicious! Artichoke and philly Cheesesteak, with food-amazing. Understandably, they were so busy that they couldn't get out to refill ketchup or straws, but when told, got it out to the customers quickly. Get those three a raise and more help!
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January 2024 by Andy Frisby
Great sandwiches good service friendly
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January 2024 by Deborah Jones
Penn Station is usually very good and worth the extra over other sub places…. But not this location. Choose another Penn Station to enjoy your meal.We went 1/6 for lunch, fries were not hot. The teriyaki chicken sub was good, but not its best. The dining area was chilly, the bathroom was not clean.Just skip this location, leave it for the college kids.
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January 2024 by Michael Blackwell
OVERALL:You will have great food, but they're a business (and hum0ns), and some times mistakes happen - so, like anywhere, check your bag before you leave.PROS:The food is always tasting great and fresh.Staff is polite and always working hardNEUTRAL:Order ahead, great food takes time - I don't consider this fast food, so expect a small wait if you didn't order online.CONS:When you walk in, you will probably be ignored for a bit - they're working, I get it - but one of the 4-5 people just saying, "Hey, welcome!" or "We'll be right with you," would make it less uncomfortable than staring and wondering what to do.I ordered ahead of time so I went to the end to grab it. The guy never asked my name and made 2x more subs... turns out, mine was done and wrapped the entire time. I waited an extra 10 mins for no reason and my sub was luke warm by then.Second time it's happened, but I asked for no mushrooms, and they gave me some HEEPING mushies last night and a TON of pizza sauce with zero napkins.Last night was the first time I didn't finish a Penn Station Cheesesteak in my entire life because it was all mushrooms, pizza sauce, and bread.Again, 95% of the time, you'll have a great experience here, but they're hum0n, stuff happens.So for that reason, 4 of 5 stars - they're pretty consistent but they've messed up my order a couple times.Parking: College town - either park on the side of the building or behind it. Plenty of spots behind there.