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March 2025 by mcfardee
We use the Doggy Day Camp. Our little one loves it. She enjoys her time there and the staff is amazing.
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March 2025 by Erika Leigh Davis
The staff is always super friendly and helpful!
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March 2025 by Wendi Baker
The lines can be really long, but they have the dog food I need and a Banfield Hospital. The staff is friendly.
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March 2025 by Keeley Peters
Angela gave our dog Aspen a bath today and she was amazing!!! She is so soft and smells great! Thank you for taking care of our baby!!! Give Angela a big fat raise!
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March 2025 by Luvafterthestorm
I have being bring my dog to petsmart/centerville location since he was a puppy we literally are vipp members so it broke my hurt to write this review but if you have a doodle run to a real salon to get your dog groom my baby was assault with scissors by there stylist and penny tried to verbal assault me saying if i take a refund my dog can never come back as i was planning to ever return all because I was upset her stylist cut my dogs hair wrong and blamed me...... PLEASE BEWARE NOT REAL STYLIST
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March 2025 by Steven
I had bought a harness for my dog and I asked one of the employees to. Help me with it and she was very friendly and tightened up the harness for my dog. It’s a very good place to bring your dog to
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March 2025 by Barbara Brookshire
Three people in store and the janitor. Products two far back on the shelf. Had to walk around the store 3 times before I got help to reach what was needed.
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March 2025 by Susan Slezak
Friendly staff clean and well
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March 2025 by Krista Neidert
Katlyn and Jeanne were just so helpful with my first gecko purchase! Very professional and knowledgeable, I'm so happy with my new lil dinosaur and his new terrarium with the whole set up kit.
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March 2025 by Brett Tracy
Running an earons for my wife and couldn't believe all the stuff they have for pets, it's amazing lol!! No wonder my wife spends what she does her lol
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March 2025 by Shaniqua North
Ok where do I start l... I have been going to PetSmart in Centerville for 5yrs when I say that I have never been talked to soon RUDE nor been DISRESPECTED like I experienced today at the grooming department.
The lady named PENNY had no respect for the fact that I didn't know nor was explained the that it would be a late fee after an hour of pickup. This was the 1st time that I have ever heard of that. She was very disrespectful to me and her customer service is very poor.
She has shown signs of racism which I'm not sure why. I never did anything to this lady so for her to treat me unfairly like she did left a bad taste on my mouth. I did reach out to corporate to complain because you don't treat customers they way she did.
As a customer I won't be going back to that location because of how she treated me.
I would not recommend any of my family nor friends to get grooming to the Centerville location...
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March 2025 by gracie k
We took my 2 large dogs to get pawdicures and Chyna in the grooming salon did an AMAZING job. My boy dog is a handful, he is just so loud. He whines so loud it sounds like screaming and barks on top of that. He’s A LOT to deal with. Chyna wasn’t fazed at all, she was so kind to both the dogs and to me. Highly highly recommend her if you have a nervous wreck dog like me :)
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March 2025 by Bill Brown
This review is from Eileen and Bill,
Thank you, to Ms. Mackenzie, who works at the FeedWire Location of PetSmart, at Centerville, Ohio!
Ms. Mackenzie helped us with our big purchase of a beautiful 29 Gallon, Fresh Water Fish tank, today, Monday, Feb. 24, 2025 !
Ms. Mackenzie helped us, so much, excellent customer service!
She answered our many questions about the set-up, of the tank!
She helped get heavy fish tank off of shelf, and placed on a flat cart, for us!
She was very professional and very kind and very helpful, to us!
Thank you, for another kind female employee, team work, who helped Ms. Mackenzie, helped us, load fish tank into our Vehicle!
Excellent Customer Service!!
Ms. Mackenzie has great knowledge about fish, water quality, also,and filters, fish products, and tank set-up and important fish bacteria build-up to keep our future fish healthy and happy!
We learned so much today from Ms. Mackenzie,
Very Thankful to Ms. Mackenzie!
Eileen and Bill
Feb. 24, 2025
US Female Navy Veteran
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December 2024 by Francoise Walusis
Miss Mary is amazing! My dog gets so excited when I tell him we are going to school. The obedience classes are worth every penny.
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November 2024 by Brian Caughron
Friendly staff very knowledgeable
