-
November 2023 by Casey Vaughn
Was not entirely pleased with the fact that I was quoted a grand total for a moving service and then charged $200 more than agreed upon. Do not recommend.
-
November 2023 by Alyssa Hardin
Everything was so much easier and less stressful with a pod. It was honestly not even that much more expensive than a truck rental
-
September 2023 by Karen V.
Never have I ever been so disappointed with a company. PODS gave me a quote and a contract with that quote to which I agreed. It was good. They had my credit card number and kept adding on extra charges that I was not told about. a $1,700 quote ended up being $3,000. I tried to call them about all these extra charges and no one ever returned with multiple calls and emails to discuss these extra fees.
-
September 2023 by Skip
Website was down and I waited hours on hold to talk to someone. And when I did talk to someone they promised me that I would receive a call when the website was up and I never did. I was suppose to be contacted via email and in my account for a drop off time for the POD and never received one. POD just showed up in my driveway. POD also smelled of cigarette smoke and was not cleaned out well from the previous use. However PODS did place the POD perfectly in my driveway both times.
-
September 2023 by Steve S
I needed a place to store house contents during renovation. My pod was easy to load and unload and saved me the cost of a mover
-
July 2023 by Brien J.
They forgot to send our second pod. We had to wait two weeks for it. The drivers were great but the office personnel not so much.
-
June 2023 by loveda davis
Online scheduled was Easy. Prompt on time schedule, delivery and pickup of POD. FRIENDLY and professional staff. Will use again. Used POD for 30 days to store items until closing on my new home. Then POD was moved to new home for unloading. The 30 day time frame made loading and unloading a breeze, 2 weeks to load and 2 weeks to unload. UNLIKE a rental truck, which requires both loading and unloading within a day or two in order to return it.
-
April 2023 by Christine McClelland
We have had a great experience with PODS. We moved to another state and were able to store our belongings while we looked for a place to live. It was convenient to pack and unpack the containers at our own pace. The only downside is paying for another complete month when we only needed a couple of extra days.
-
April 2023 by Kathy Clark
With PODS my move was easy and smooth! The driver was great!!! The schedulers did not have my pod orientation correctly for drop off, but the driver worked with me to get it corrected!!
-
February 2023 by Brent Karns
Seamless from start to finish. Definitely a great way to move. Provides more time to load and unload, than a traditional rent load unload same day. Very convenient. Great staff easy to use website that calls out where to place the pod, direction to face door, etc. Highly recommend.
-
October 2022 by Aleshia Hines-Best
I had a really good experience with PODS! I was super nervous, because it was a long distance move. The POD was delivered when I wanted it and picked up and stored when I wanted. I hired people to pack it and I think they did a good job. I won't necessarily place blame the movers or PODS because gravity and my POD was moved several times and traveled 600 miles from OH to NC. One of my items was damaged as it was jammed in the door and we couldn't get it open when the POD was finally delivered. I did have furniture pads but with the movement the furniture pad got caught up within the door and my table was super scratched and all the shaking from the travel caused the screws to come out in some spots. However, all in all I'm very pleased with the customer service via phone, in person service that I received from PODS. I would definitely recommend.
-
October 2022 by Daniel Denlinger
PODS is as advertised. The complete process is high quality. We used them to deliver our things over 1100 miles. Everything went well, on time and our possessions arrived intact.
-
September 2022 by Hannah Parker
Do not use Pods for your next move!!!As an active duty military service member I decided to use PODs for my "do it yourself move", and while my goods were delivered according to a delayed schedule, the proper documentation was not provided. As a result I have lost upwards of $9,000 from my recent military move due to their lack of accountability and professionalism. Despite many phone calls and emails I received zero communication back, when all i needed was a weight ticket for my goods.Moving forward I will not be using PODs service for future moves, do not use unless you like losing money and patience.
-
September 2022 by william bohle
Had POD delivered to home on 3/28/22 and picked up on 4/30/22. We closed on our house on 7/28/22 and did not call PODS until 7/26 because I was unsure of final closing date and POD was delivered on 8/10. My Daughter and son-in-law came over on the 10th and we unloaded it on the 11th. All was good. My wife and I unloaded the washer and dryer so she could do clothes on the 10th. If I ever move again, I will use PODS again
-
August 2022 by Nita
They notified us ahead time of arrival. took care of business and left in timely manner. great experience with all encounters
