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December 2025 by Robert Slonaker
Soft Touch has always been top notch and has great leadership that hits home with everyone that works there. I grew up down the street and remember when you would exit the wash onto Whipp Road. I'll continue to highly recommend and keep washing my vehicles with them. Shout out to Kevin who always does an A+ job on my vehicles.
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December 2025 by scott anderson
They did a great job woth my car. Practically looked brand new with they finished!!
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October 2025 by Angela O'Neal
The best place for getting your car cleaned inside and out.
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October 2025 by Kim Geer
Really a nice and thorough job they do
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October 2025 by Sandy McCarthy
ALWAY A GOOD JOB!!
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October 2025 by Lewis Williams
Got a detailed paid $150. They messed up my seat belt straps. One owner said I could get a couple free car washes if I brought a receipt..I bought the receipt back the other owner REFUSED to honor it. I'm a disabled veteran and have spent $$ here before.
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September 2025 by Jean Bohache
I wish they would pay more attention to the
Inside door panels.
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September 2025 by Melissa Sullivan
Not worth the $30 for a basic wash. Teenager who was taking care of car after the wash did not clean in the inside of the front windshield & did a terrible job on the back window (only did 1 area) nor did he clean the floor mats. Guys vacuuming didn't do under the front seats.
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September 2025 by Terri Rutledge
3 lines and 2 lines moved mine just sat. 4 cars from the other lines went on but not me. They need to make sure and take care of the cars in front row. People behind me were moving over to get service.
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September 2025 by Gloria Marano
Always a great job!
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September 2025 by Steve Trimborn
Excellent car wash.
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August 2025 by ken short
It just gets worse every time. Make sure you always double check the passenger side because that’s the side. They never pay attention to. The manager was completely rude as well. You’re better off taking it yourself to wash it for the price they charge
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August 2025 by Justin Shaw
Always Top Notch since I was a kid going with my parents. Now 35 years later still the same, family owned type of feeling from start to finish! Remember to tip! Imagine car after car all day long and don't forget to tip the vacuum cleaners as we tend to naturally tip at the end!
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August 2025 by Michael Moran
Not very impressed. I paid for their best wash nearly $50 and was told it would be about 30 minutes from start to finish. I was told the car would be completely wiped down inside, Dash,Doors etc. and I was also told to tip the guys who wipe the car down because they make their money off tips. So all said and done $55 and my dash and interior got half assed wiped down. My wheels aren’t even clean I didn’t even see him wipe those off. My vehicle is a new car but still I mean clean the wheels, wipe in between the spokes. I came for the service I was told they offer and because I was in a hurry to head out of town and They did none of the stuff the said they did. I was there for over an hour when they said 30 minutes and that was mainly just waiting for my car to be ran through the wash. They took all of maybe 5 minutes wiping the interior and down. Definitely a waste of money. I will stick to Flying Ace and wiping the car down myself from now on. I won’t be returning here.
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August 2025 by Matt Bennett
Had a very disappointing experience. The truck was not cleaned properly at all, and I even sent the business pictures privately to show the issues. I was told to come in for a refund. When I went in, the owner acted like I was inconveniencing him. He asked what I paid ($80 with tax, plus I had tipped $20 to support the staff), yet only handed me back $75. No, I would never ask for my tip back, for the simple fact that I chose to give the guy a $20 tip due to him being the only one of at least ten people trying to work.
On top of that, I was told they will no longer wash dually trucks because they are “big” and “a pain.” I suggested maybe posting a sign or letting customers know up front, and the response was, “Well, we don’t have a sign saying we do wash dually trucks either.” Not exactly the best customer service.
Rather than argue, I just left. As a small business owner myself, I know things happen and hoped they would make it right. Unfortunately, that wasn’t the case here. Looking at their recent reviews, it seems I’m not alone.
Because of this, I will no longer be bringing any of my company vehicles here (we have 16 total, many serviced weekly). Hopefully they make improvements and get back to the business they used to be, but for now I can’t recommend them
