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October 2023 by Denver Rex
Angie went out of her way to help me with my vehicle that became disabled while I was at my unit. Her willing effort saved me lots of time and money. Thank you!
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October 2023 by June Crouch
Storage Inns is very clean, bug and rodent free and no leaks. I appreciate how well they maintain their units. Also, after several years of using this facility I know my belongings are in a safe and secure location. The staff, especially Angie Aiple- Manager, are all friendly, professional, knowledgeable and respectful. I highly recommend Storage Inns of America.
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August 2023 by Leslie Finn
Angie was helpful, pleasant and knowledgable! They answered all my questions and helped make me feel confident in my decision with using this storage provider!
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June 2022 by Rob Aufderheide
Tim was helpful and although he didn't have the required unit I needed..Prices seem reasonable.
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June 2022 by Nevaeh Merritts
Great facility and amazing customer service! Tim was very kind and walked me through the process.
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December 2021 by Barry Weaver
Hi met with Tim, the manager to rent a storage unit. Tim was very thorough in going over everything. He was very helpful. Amazing customer service. The unit looks good and it was easy to open and lock. Tim's instrucitons on how to get in and out of the gate were very clear, it made it easy for my first time to drop things off.
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October 2021 by Drew A
Signed up for a unit today. Called and spoke with Tim who was very pleasant on the phone. I was instructed that units were on a First Come - First Serve basis but there were some units available that I was interested in. I immediately went down to the office location and spoke with Tim directly. After showing me in person the specific unit I was interested in, we headed back to the office and did the paperwork. Tim is extremely thorough and a pleasure to work with. His instruction is to the letter and he keeps the facility running like a well oiled machine.I would highly recommend this location to anyone who needs a clean, secure storage unit with a manager that is thorough and serious about their job.
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October 2021 by anthony pettiford
on September 28, 2021 at 11a, I pulled into the Beavercreek location parked in front of the office and was in my vehicle for probably 5 mins finishing up a phone call, when an employee approached my truck and ask what I was doing, I told him I was finishing my call but was looking to get a price on storing a trailer he then tilted his head back as to look through his bifocals and ask what size, I told him then he just kept staring at me, I ask was there a problem. he stated it looks to me like your waiting for someone to open the gate so you can get in there and he was there to protect the property from theft, I told him ill take my business elsewhere , he replied good have a good day, As a retired law enforcement officer of color, I shouldn't be surprised with this kind of behavior. but still appalled, and I point blank ask him if I were white on the phone would we be having this conversation. I have never wrote reviews but this kind of behavior is unacceptable. Greene Co Sheriff Office was notified of this incident
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October 2021 by Joshua Howell
Great customer service and very detail oriented business. I would highly recommend.
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September 2021 by jeffrey Wiese
This was my first experience with self storage and I'm very pleased. The facility was clean and secure and the management did an awesome job explaining everything to me and was very customer oriented.
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September 2021 by Tammy Johnson
Well maintained business. Customer Service is very helpful here. Prices are average for the area.
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August 2021 by Katy Mee
Clean, safe, attentive! It's not everyday one writes a review for a storage company, but I cannot be more pleased with Tim, the manager at the Beavercreek OH location and the property itself. He went the extra mile to explain my options and was very helpful and attentive. My unit was clean, the gate always opened/closed and Tim was vigilant about making sure the locks were on (he called me to alert me that I had not locked mine!) When I need storage again, I will not hesitate to return!
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July 2021 by Kullen Waggoner
Very helpful throughout move in! Would use again.
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June 2021 by Barry V
Best service at a storage unit I’ve ever had. Reasonable prices too.
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June 2021 by Iman Lowery
Fantastic Service! The communication was on point, and I felt comfortable leaving my belongings there. I came back early, and removed my stuff and forgot to mention it to the manager. He called me first thing the next day and notified me that my belongings were removed along with the lock. I was amazed at the response time and awareness. I recommend this business to anyone looking for a place to store their belongings.
