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November 2023 by Donnella H
It was very busy,as most places are on Black Friday. Wendy was awesome ?! I had a very good experience because of her.
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November 2023 by Neri Schneider
I watch for deals and shop wisely. There are a lot of employees and a lot do not have real world experiences with what you're working on. So find someone that has some knowledge of what you're doing and they'll Help. If not you're gonna buy too much it's going to be too expensive and it will not work. Tools are good it's a bit pricey at times. A lot of employees are very nice. Some are dumb as rocks. And the website is very slow and choppy all the time. I get a military discount thank you. And do your research there's YouTube. There are people that have knowledge to fix things ask them what you need. Keep your receipt don't use it and return it unless it's broke. But home depot has the majority of what I need.
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November 2023 by Mike Napier
First time I had Home Depot deliver and it was a disaster!
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September 2023 by Tim Sebastian
Bought a storm door there and salesman was good at explaining stuff but didnt buy it that visit because of delivery questions. Went back next day and got the door and took it home ourselves. Some employees dont seem to want to be there. Checkout area has way too many people standing around self checkout lanes and not much privacy around card machines. Made me feel uneasy to prying eyes.. i dont think the military discount policy is very good. The cap on it kills it if you have a big project in mind. I like Lowes alot better as a Navy veteran.
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September 2023 by Eric Oditt
Ordered a water cooler dispenser and it was supposed to be here by August 30 and it never showed up. When I call them they say they can’t refund me my money because they can’t get ahold of the vendor it’s supposed to come from. How’s that my fault and how can they not refund my money when they can’t tell me when I’ll receive item. I won’t buy from home depot again this is ridiculous. It’s now September 2nd and they still can’t reach the vendor and refuse to refund my money even though its passed promise date and they have no idea where it is and the shipping company hasn’t ever received item.
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July 2023 by Jacob Spark
Got me a big old heavy barn door and needed help. Luckily I found Trinity…she helped me inside the store and load my car. I tried to give her a tip but said she couldn’t accept it….so I’m left doing my first ever review to show my gratitude. Thanks Trinity
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June 2023 by Aimee Borden
I actually had fun shopping here on this day. Looking for things my guy and I needed to get our yard and decks looking good. Found plants at very good price. Then we bought furniture for our 2 level deck. We're still not done, we just did all that we could in one day. Will be going back for more at a later date..
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June 2023 by David J.
I wanted to purchase a toilet and have it installed by Home Depot in Miamisburg. "Alex" wrote up the order, and in the course of discussing costs associated with the installation he asked me if I wanted it delivered, and I asked "how much is delivery?" He said $75.00. I said I MAY just pick it up at the store (and save the delivery cost). He said he had already included that cost in the order, and if I decided to pick it up (instead of pay for delivery) I could just tell the people at the service desk to adjust the cost when I paid for the toilet , installation, and haul-away...which I assumed would be the cost quoted less $75.00. When I actually went there yesterday to pick up the toilet I was told at the service desk that I COULD NOT DO THAT (purchase the toilet, pick it up myself, and then have Home Depot install it). I was told that in order to have Home Depot install my toilet I HAD TO HAVE IT DELIVERED at a cost of $75. This makes absolutely no sense. When I attempted to call Home Depot to clarify this I was put on hold...told I would be called back...and never heard from them again. I called Home Depot again this morning at 6:15 and was told to call back at 10:AM. I guess I'll end up making another trip to Home Depot to try to straighten this out...REALLY ANNOYING!!!
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June 2023 by Ellen B
Bryon helped us tremendously pick out a storm door suited for our exterior project. He listened to our needs and found something wonderful within our budget. He recommended Sean for our window project as well. The whole process has been great from the start. Strongly recommend these folks for any advice on home repair and installation!!!! Thank you Home Depot you gained a customer for life!!!
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June 2023 by Shane Smith
Customer service is terrible, a good bit of the employees are rude but not all of them. The managers lack the basic customer service skills to manage a business. I've had better service at Walmart or the Dollar store. Which is sad considering the amount of money I've spent at Home Depot.
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April 2023 by Teresa O'Connell
Store was easy to get to with Google maps, and they had the dryer vent parts I needed to hook up our electric dryer. There was friendly young man who helped me locate the items right away! Checkout was a breeze since I did self checkout.
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April 2023 by Raymond W (onegamer4life)
Great place to get paint ? ? Glidden brand paint semi-gloss White Diamond and Repose Gray eggshell base paint Diamond. Best $400 I spent and still had to paint the walls twice. I used to only have to get the premium paint and do two coats then I started to get the diamond and it was guaranteed one coat. Ever since quality of stuff went down now even the best stuff is two coats of paint LOL
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April 2023 by Rebekah Mullins
Nice and clean but I don't notice any oops paint or clearance section
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March 2023 by Benjamin Johnson
CALL AHEAD and verify that they have the product you need!I got there and 2 workers told me to wait while they go find out where it was because it wasn’t stocked on the shelf. They came back 15 mins later and told me they were still looking.I waited 45 mins until I asked another worker standing near by and he told me that they couldn’t end up finding out if they had any in stock or not.They never even came back to tell me that? Just left me standing there waiting patiently for them.Plus by the time I finally left it was 9 pm and every other Home Depot was closed. Place is a joke.
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March 2023 by Pets First Nationwide
Over the years 13 to be exact. I have shopped at Home Depot. The Lebanon store does everything in their power to help customers. I would like to say the same about all the stores. One thing I am really unhappy about is the daily deals. The advertising is very vague and so is the promotion signs in the store.
