U-Pack, a service of ArcBest, provides a convenient and affordable way to move long distances. Since 1997, the company has helped over 1.5 million people move across more than 2 billion miles. Customers can load their belongings into ReloCube containers or trailers, and U-Pack handles the driving, offering a flexible and cost-effective alternative to traditional moving companies. Many reviews highlight the ease of scheduling and using U-Pack services. The process of dropping off and picking up containers or trailers is generally smooth, with friendly and helpful staff. The company offers a generous timeframe of three days to load and three days to unload, though some locations may have different schedules or restrictions, such as no weekend work. Customers appreciate the ability to control their move, save money, and avoid the stress of coordinating a move themselves. However, there are some issues noted. In one case, a trailer had a leak that caused boxes and contents inside to become wet, and the trailer was dirtier than expected. Additionally, some customers experienced issues with delivery locations or timing, such as the Maui office not delivering to a home or limited access to packing at certain hours. Despite these minor problems, most reviews are positive, with customers recommending U-Pack for its reliability and affordability. The service is especially praised for long-distance moves, including international ones, with many customers expressing willingness to use U-Pack again.
Easy to deal with, only issue I had is that the Maui office would not deliver the U-Pack to our home, and I could not pack at their location after 2pm. This is my second move with U-Pack and the first move was flawless, and other than the Maui office, I would totally recommend them and give them five stars.
August 2023
I was wandering to find mover companies. I had several quotes but had difficulties to screening best one. After reviewing several sources I decided to order Upack cubes. I received phenomenal service. No problem. I would definitely recommend U-pack for your move.
June 2023
My entire military move was very smooth. They delivered our household good very fast from Arizona to Ohio. I would definitely use them again
