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February 2024 by Kimberly Coleman
Stopped in this morning for a cup of coffee and the cashier Miranda kindly reminded me that it's free coffee Wednesday! She was extremely friendly and very personable,I hope management recognizes their employees for going above and beyond to provide excellent customer service
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January 2024 by Brooke
they NEVER have the protein milkshake, the last 5 times i’ve came over the span of a month they haven’t had it.
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January 2024 by Kimiko Rob Speckert
My advice would be to stay away from this place after 10 PM on Friday and Saturday evenings. This is apparently a belligerent teenage hang out. Groups and groups of high school boys screaming in the parking lot, hanging out by all of the cars to the point where you can’t even get out of your vehicle, and clearly most of them are drunk. I was baffled that UDF had not called the police. For a brief moment in time, it seemed like I was no longer in Centerville. Such such a shame for a new business in the area.
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November 2023 by justin gearhardt
Not long wait time, good ice cream
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October 2023 by Chaddwic Shay
Keeps closing before listed hours???
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September 2023 by Heather Bucher
Wonderful new store/ gas station. Very clean and well stocked. It was quite busy when we were there. Ordered ice cream and malts. Several workers at the ice cream counter made it efficient. Only complaint- only ONE cashier to wait on all these customers. Cashing out took considerably longer than getting our order.
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September 2023 by Jester Judd
The place is always busy, which I suppose is good for business but there's not enough space to wait for your order to be made if you got something fresh. Their wait time can be as short as a few minutes and I've had it take 20-30min. They messed up the system they used for orders and missed and order my brother got, and in that same visit they had two cups break on customers and had Flys indoors landing on people's food. Their stuff is alright, but I think it could be set up better. Along with that they have a really odd number system for orders, you get a number but nothing is in any form of order so you only know when your stuff is done when they call you or if you read their screen for orders. They also ran out of some icecream flavors, and what they did was get out cardboard boxes of the icecream and left it open on the counter. If someone wanted they could get a hold of it, and it generally wasn't very clean.If you do go there for their fresh icecream (which is the only thing my family ever gets there) just order a regular basis icecream. The malts and shacks take a long time, and are not very good. The splits also take a long time. I've always gotten my order first compared to me family, because I get something basic.
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September 2023 by Raven Bogie
I absolutely Love working here, everyone is so kind and good to eachother. Nobody talks about anyone which I am so thankful for. The store is kept clean and organized. Our Manager Kayla is so sweet and is very informative. She trains very well and other employees jump to help when I get stuck on something I don’t understand. Excellent environment and Good pay as well.
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September 2023 by Rob Hollon
No line, no wait
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September 2023 by Stephanie Middleton
Great customer service. Sandwich was warm and yummy. I’ve cream was delicious. Once you learn how to use their ordering system, it was easy to order. Only cashier was running 2 registers at one time to get the line down.
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August 2023 by Patricia A.
I went there for my first time and paid $7.19 for a THICK Banana Shake. I paid an extra 2.19 for the shake to be THICK. I got a very watering shake that the lid would fit. I won't go back. I talk to two manager and could not get this problem. WOW! Horrible service!!!
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August 2023 by Connie Adkins
Clean.... Great prices...
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August 2023 by John Ferguson
I took this children 15 minutes to make 2 shakes and 1 order of tater tots. Someone needs to train them about prioritizing place in line not how easy the order is. Manager did her job and ill be calling corporate to throw a fit about the lids.
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August 2023 by Karen Johnson
I went into the new UDF to get my free peach cone and buy 2 for $10. I was a little confused with the new ordering on screens but got help. I ordered a peach sugar cone and got a cup which she then put on a cone. When I went to get 2 for $10 peach ice cream the line at the register had 14 people in line! There are 3 registers and 5 people behind the counter but only 1 register was open and 2 with closed signs! Some of the time they were training 3 new people about the registers. It was just after 3pm and very crowded! Seems like there should have been training before you open your stores. I did not get my ice cream.............
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August 2023 by Peggy S
I would never give a negative review concerning the employees on a newly opened place of business. My 1 star is for the very tiny scoop of peach ice cream we received, and there was not one piece of peach in either cup. We were so disappointed. We went to the UDF in Springboro the next day to get a nice big scoop of peach ice cream with lots of peaches. I hope you will consider giving a nice big scoop for $3.19 in the future and not a tiny one.
