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December 2023 by Taryn Kiracofe
awful in the loan department. horrible customer service and nothing but issues since we’ve gotten our car loan. go somewhere else and avoid this credit union at all costs.
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November 2023 by Carol Gravelle
I've been a Universal 1 Credit Union member for years and years, and I'm generally very happy with them. There's only one thing that I recently experienced: I would like to have lock boxes located physically at the Huber Heights (Harshman Rd.) facility. It's not convenient for me to have one at either the downtown or the Beavercreek offices.
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November 2023 by Ron Hamilton
For almost 50 years I have banked with your organization, even 1500 miles away. You have remained what a bank or credit union SHOULD BE ! The banks could learn from YOU ALL !!!
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November 2023 by Arleen Heitkamp
Always very helpful. I have mobility issues and am treated with respect and kindness.
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August 2023 by Karen Joynes
Been a member for years, always great service!
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August 2023 by Eric Credit
Asked to open a second savings account under the same account number to keep finances separate. They created a new account number, then charged me inactivity fees. Said they would refund the fees, then did not and said they could not. Accounts closed. Don’t pay to keep your money at a financial institution.I’ve called and left a message. Looking forward to hear from management.
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June 2023 by Debbie Stone
Love the Sidney branch! Loved working there when I did.. I learned so many amazing things that I still carry with me in my personal life. They don’t just care about dollars and numbers… they care about actually helping people financially!
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June 2023 by shelaine thomason
I enjoying banking with Universal 1 Credit Union. The employees have always been very kind, knowledgeable and assertive.
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June 2023 by Cindi Pettit
Great customer service. Been a member for years and love that they are so personable.
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June 2023 by Laura Dennis
This credit union has always had great member service!
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December 2022 by H I
They need to treat their members better.
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December 2021 by karen bradley-anderson
Bank Tellers helpful and friendly. I have been a customer here for over a decade and can count on them for all my banking services. I have and do recommend them for financial needs.
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November 2021 by Tisha Colvin
Universal 1 Credit Union is a exceptional credit union. I enjoy speaking to the Bankers they are very knowledgeable, hospitable and very helpful
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October 2021 by Justin Moore
Marsha helped me with turning my card back on when i thought i lost it. It was still in my house so she was able to turn the same card back on! Thank you Marsha!!!!
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May 2021 by Bobby alvarez
I don't like this bank, they make you wait a long time
