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March 2024 by Heidi Bringhurst
Conveniently located, generally clean, and staff have always been helpful and friendly on the rare occasions I have to go in. Carriers have also historically been great about delivery, be it regular mail or packages. However, they haven't been very reliable about picking up outgoing mail from my home. My neighborhood has all wall mailboxes on the house fronts, and they don't seem to bother to check them for outgoing if they don't have anything to deliver. This is frustrating at best for someone who, due to a combination of schedule and health issues, can't count on being able to leave the house to take something to the post office. Most recently, a piece of outgoing mail sat in the mailbox for 3 days until I was able to get out, because they had nothing to deliver and didn't even check if there was anything to pick up. Thankfully, it wasn't anything particularly time-sensitive, but what if it had been? In short, there is a lot from this location that is good, but they can definitely also do better.
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March 2024 by Jerett Pedroncelli
Best post office ever - high class clerks and carriers .
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January 2024 by Cody Pryer
No boxes. I’m going to UPS.
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January 2024 by Brian Bobay
Jack and Sean make this place great!
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December 2023 by Danielle OConnor
Can't believe how much stamps cost sheesh lol !!
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December 2023 by Edgar Werner
Gave a clerk my temporary change of address on or about Nov 1st and on Nov 17th I received a USPS letter saying my COA was not successfully activated. What happened to my mail that should have been forwarded? I’ve been doing this for 15 years. This isn’t rocket science folks. Huber Heights can do better than this. Why won’t you answer your phone calls?
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December 2023 by R POWERS
Never had a bad experience here and I've been using this branch since it opened, so I don't understand the large number of one star reviews here. Most of the employees I've encountered over the years have been pleasant and helpful. My only complaint is the self service postage machine seems to be out of service a lot. Note: I wrote this 7 years ago and it still applies.
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October 2023 by Tierra Norman
I was walking up to my door and the mail carrier Brett Morris helped bring in my packages for me. I thank him and he replied, “I’m just doing what I can. I don’t mind to help at all.” I really appreciate that. Great customer service! This happened on 9/7/2023.
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July 2023 by Sibel Şefkat
Today I went this office to pickup my package but they said they can't give that to me I should wait until they deliver it. But last time when I went to pickup my package they gave me my package. I think employees were not in good mood today.
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June 2023 by Karen Vance
Post office has failed to deliver my mail for 4 weeks now. This is ridiculous. Never placed a hold on my mail. Would never recommend anyone mailing anything from this location. Worse service ever!!!! Karen. Update-it has been 11 weeks and starting week 12 of no delivery of my mail. They need to close this location and fire everyone! Update 6/5/23-week 13 and the post office still refuses to deliver my mail. Stop supporting this service and either drop off or pay all bills online. The post office deserves absolutely no respect whatsoever. Their professionalism is inexcusable-update 6/8/23-complaints will be sent to Washington DC for ongoing unprofessionalism and illegally withholding mail delivery by the manager.also contacting TV stations and DDN. After 15 weeks of no delivery, the post office boldface lied as to the reason why mail delivery ceased. Now I have a bill mess because of their stupid and complete unprofessionalism. Absolutely hate this post office. Complete idiots . Do not even know their own postal regulations.
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June 2023 by Thomas Trice (Tom)
Used this post office for the past 20 years - always a pleasure!
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April 2023 by Lu R.
The carrier doesn't take your mail when you have the Flag up, even if he is putting mail in the box. Other people's mail all the time. The manager at this location is a liar, who will say anything to get off the phone. Money stolen within same zip code.Inspectors should LIVE at this location
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April 2023 by Ashley Prickett
I always receive polite & quick service from this location! Sean & Jack upfront are always friendly
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March 2023 by Jess Faltersack
I've always had great service mailing packages and multiple things at a time with short waits at this location.
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January 2023 by Ziya
They've been compromised clearly. I ordered a phone and my mailbox was the only one broken into. The mailbox doesn't have an address on it so only the driver would know about which box received the phone. I went there to talk about it and they just gave me a number to contact someone else. They didn't even care. Nothing but smirks and giggles behind the counter. And to thik they would hire people like that to a federal job.
