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January 2024 by Carol Hartloff
I went to the pharmacy today and saw an older patient waiting to pick up his prescription. The garage type door was drawn and it looked like the pharmacy was closed for business! Not consumer friendly at all! There is no sign stating the hours of operation, which leaves the patient at a total loss! It is not patient friendly or efficient to have the whole operation closed! What happened to being patient friendly? This is very inconsiderate to your patrons!!! Please give this some new consideration.
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October 2023 by Robert Custer
This has to be the worst pharmacy around to get a prescription filled. Our Dr called in a prescription 3 hours ago and I go in to pick it up and they said it would be 20 to 25 min. I go back a hour later to pick it up and they said it will be 20 to 25 min again.this has happened to me 2 different times now. I don’t recommend this pharmacy at all.
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October 2023 by K Koogler
The worst run store. The young supervisor two nights ago on Monday was complaining about an employee to another employee. This is not professional. People could hear her.
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October 2023 by Tiffany D.
Went here today to get my updated Covid shot! It was so busy! Just a FYI they close from lunch till 2pm. My shot was at 2:15pm. I got there at 2pm and man was the pharmacy so busy! People just kept coming. Next time I make a appointment or come to pharmacy I will not be going at 2pm. I will make it later in the day so it will not be so busy! However the staff was pleasant and quick dealing with all the customers. The isles are wide easy to find items. My shot was scheduled at 2:15pm but I did not get it till 2:32pm. That is one thing I hate is waiting for appointments. Doctors never want us late to a appointment but somehow it always seems the customer has to wait on them! However the wait could have been much worse.
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September 2023 by Linda Niemeier
I have been using Walgreens pharmacy on Wilmington Pike for 25+ years and lately the service is terrible. It just seems to be a mess. They can’t find prescriptions because there are bins and bins of them. They are supposed to be alpha order but they still look and look.I went in at 7pm and a tech looked for 10 minutes for someone’s RX while they were sitting in the drive thru. The tech helping me couldn’t find my RX either, she looked in a couple places before she found it. Now prescription are being fill offsite and come in just throw all together. I got a notice that a prescription was ready once and I went in a few hours later and they had to go thru bins and bins before finding it. I waited in line at the drive thru recently for 15 minutes because the car in front of me wasn’t leaving. Finally went inside and they were filling her RX and having problems with the insurance while she waited outside in the drive thru. I thought the drive thru was for dropping off or picking up, not waiting! This Walgreens on Wilmington is just a mess anymore. I think I will be changing pharmacies.
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September 2023 by Alexandra Levine
WORST PHARMACY EXPERIENCE EVER! I made a appointment to get a flu shot and recently changed my name and had so many issues getting them to add the insurance and for them to put it in the system..turns out it was the employees error. I was waiting for an entire hour to get my shot. Staff was very rude and not customer oriented.
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February 2023 by Melonie Smith
I found what I needed. The cashier Hayliegh was very rude, not friendly at all. She acted as if the customers were bothering her having to wait on them. Will not return due to rude service.
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February 2023 by J P
I always have to wait for my prescriptions even when they've been called in ahead of time. Walmart is much faster I pay the same price at either place. I'm much prefer Walmart
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February 2023 by M Jackson
Easy to find what you need and the store is very clean and organized that it makes it accessible to all people.
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October 2022 by Kara Swallow
Staff were argumentative when I attempted to pick up prescriptions. Store manager was dismissive when I spoke to her regarding my experience, even suggesting that I take my business elsewhere. Pharmacy Technician Chloe was completely unprofessional and the most argumentative. When I was finally able to pick up my prescriptions, Pharmacist Amanda was amazing and very helpful. Maybe she should be watching over the whole operation?
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August 2022 by Katie Wright
I can almost always find what I'm looking for at Walgreens. Prices are usually better than CVS.
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July 2022 by Robert Kirchner
Great Customer Service with the number of people they serve. They always place the Customer first. Very friendly and knowledgeable staff. Very Welcoming.
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January 2022 by Rosemary
I do not recommend going here! I had a very bad experience due to a dismissive vaccinator at this pharmacy. She refused to give me my vaccine because I had forgotten my CDC card, yet their website said all I have to do to receive my booster is to “…list the date of my last shot” (see photo). Their policies are inconsistent with the policies of Walgreens website (see photos). Further, the pharmacy staff were running 45+ late on their appointment times. I reported it to the pharmacy manager, gave my email, and was never reached out to. This experience was by far the most chaotic and disappointing I’ve ever had at a pharmacy.
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January 2022 by Emily Earls
Everyone here is kind and helpful. My experience getting my covid booster was great!
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December 2021 by Robert Thomas
Save yourself the trouble and get your vaccinations somewhere else. Walgreen's is not equipped for vaccines.