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December 2022 by Morgan Henry
If you're looking for clothes that are timeless this place is for you! It's high quality the clothes last years are very well made but are pricey.
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October 2022 by Crystal Holmes
First time here and the atmosphere was off. They seemed snooty like they were better than me. I spend a lot of money at whbm and never have I felt this way going into a store. I will not be back at this location. I'd rather buy online or go to a different city.Executive member
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April 2022 by Madison Berkshire
Incredible experience! The ladies here are so kind and helpful. Everytime I come in, they bring a smile to my face!
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October 2020 by The Church Guy
Great place! Great sales staff!
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January 2020 by Rick Dixon
Pretentious people who work there whispering when we walk in. A 50 year old woman working retail....congratulations, you are a failure.
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March 2019 by Jill Raison
We went in to try on similar style dresses. They were very helpful in finding 3 dresses and ordered the dress online for us. They even gave us the discount found online.
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March 2019 by Angelene M
Always give great service. Super accommodating and friendly. Never had any problems with them
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October 2018 by Jennifer O.
Great quality clothes that are hard to find in Dayton! However, you are paying for it, as their prices are high. Even so, I would still shop there a lot more often if it weren't for their sales approach. It's so predictable that it's sad and it's so frustrating that you have to go in with a game plan and a lot of time to spend (never mind the money). As soon as you walk in, they approach you, look you up and down, and compliment you on something you're wearing. Every time. Then, as soon as you pick up anything and carry it with you to the next rack, they rush over and ask if they can start a fitting room for you. Normally that's a good thing, but they continue to take your selections to the fitting room for the purpose of checking your sizes. Then, when you get to your fitting room, there are a lot more clothes in there than what you picked out. Never mind that you already saw those when you were shopping and didn't pick them for a reason. Never mind that you don't have time to try on fifty outfits in the space of 5 square feet. Nevermind that part of the reason you made your selections was price (because they don't exactly bring you clearance items). Then they peek in your dressing room once every five minutes to check on you. This whole process is extremely annoying and makes for a very uncomfortable shopping experience. Again, I would definitely shop there more if it weren't for that, but it's just not worth the hassle.
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September 2018 by Mark Evans
I love taking my wife there so the staff can show her things she wouldn't consider on her own. The staff even cooperates with ideas. It's about the only place I'll go and enjoy it,
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June 2018 by Belinda Hannah
It was a pleasant shopping experience. The salespeople would keep bringing additional clothes for me to try. I was on a strict timeline so unless you have time on hands I would not go in. The salespeople we're friendly and knowledgeable. All and all, if you have the time and the money it is worth the experience.
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April 2018 by Molly O'Malley
Thanks Janet for an amazing shopping experience today!
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July 2016 by Cindy W.
Cute clothes and lots of options but the sales girls load the dressing with so many things the I would never pick out. Sometimes I just want to go in and grab something and not be bothered with meaningless chat and enough clothes to try on that the dressing room looks like a garage sale!
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March 2015 by Nicole Porter
Marsha was of great help and offered fabulous service...
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January 2013 by Brenda W.
I'm super happy not only with White House Black Market as a whole, but, especially this particular location in the Green Towne Center. Customer Service is top notch. They'll not only start a dressing room for you, but once you get there, you'll find they've selected several other items just in case. There's never any sales pressure and I like being pampered. They're on the ball and don't leave me stranded in the fitting room needing another size as some places have a reputation for. Need a price adjustment for something you just bought? No problem. They'll help with a smile. Need to call the store and order by phone another size? They'll gladly take the time and have it delivered to your front door at no charge. Just stop by to return the one that didn't fit. This is my fav go-to boutique for my clothes shopping. They've always got sales and new items.