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November 2023 by Kenneth L Daniels
Service Manger, Charley And Assistant Jason listen and understood... Jason took charge and went above and beyond to help make a wrong, right from another Dealership. The transmission technician was very good with diagnose. Jason also forward pictures and explanation of a problem that I had with another dealership for 8 months. I would recommend asking for Jason.
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November 2023 by Patheodox 67
Great place. They got in and out the same day. Jason was awesome. He really does a great of get you taken care of.
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November 2023 by Geno Maddox
My experience at worldwide equipment was very good the staff of; Jason, Derrick, Joe and John , they got me up and running just as they predicted even though I had to stay in a nearby hotel. My truck was about to derate and the saved me from a possible catastrophe while working the Monster Jam truck circuit. They also found potential problems that would have put me out of service, Thsnks again Guys I’ll share my experience with my crew at Starfreight. ?
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October 2023 by Will Sanders
This was an absolutely wonderful location with knowledgeable staff and excellent customer service I would definitely recommend coming here despite others reviews.
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October 2023 by Tae Bigelow
Excellent work!Jason he really cares about his customers.We really appreciate how he helped us.We're one happy customer ?If you need your truck doneright stop in at worldwideequipment in Dayton Ohio.
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June 2023 by CITASIN CITE
Told them my AC needs to be recharged and checked for leaks they checked for leaks but not recharged. Bad place with bad service. Don’t bring your truck here ever!!!
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March 2023 by Gregory Richardson
My experience was Great, the shop was busy, I had no appointment, no guarantee of getting service. I had to be towed to their shop with a fuel issue. The staff was friendly kept things in order. Problem was diagnosed and fixed promptly. Charles the service manager kept things moving along. THANK YOU !!!
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September 2022 by Jessica Alfred
My company has recently started partnering with Worldwide Equipment and I cannot say enough good things. In the last 3 months, we have sent a third of our trucks over for miscellaneous repairs. They're always quick to get our fleet in for diagnostics and their communication is top notch. David, Charlie, Ashley & the rest of the service team are a high value asset. Thank you for everything thus far!
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September 2022 by Mark Sorge
We have always had great experiences with this shop in Dayton!We've been a customer here for close to 7 years and fully trust them...Derek, David and Jeff do a great job of communicating and keeping us informed about the progress of work on our truck!These guys truly understand that we have a busy schedule and do their best to get us back up and running!Thank you guys for all you do!Hope you enjoyed the donuts!!Bronco Transport LLC
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September 2022 by Gurbir Singh
Charged me thousand bucks for doing absolutely nothing. They just opened the hood and let it rest for two hours like it will solve the issue by itself and then closed the hood and these “divine mechanisms” became worthy of $1000. (which was paid by my company). They have no idea what is the issue with the truck. They didn’t even bothered themselves to solve it.PLEASE do come to this place if your money isn’t earned by hard work.
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August 2022 by Eldar Gurbanov
I wont take my truck anywhere else, starting from the guys upfront Derek, David, Ashley to service manager, parts manager, techs, everyone is professional and friendly, they understand that the truck driver time costs money, so they act accordingly! They’ll always find correct solution for my truck issues. Thanks!
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August 2022 by Bill Robbins
I have been working with Worldwide Equipment Dayton Oh., for several years. They have been exceptional for completing our service and warranty work. The parts department has been the same.
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July 2022 by wedi Enday
Today is 7/6/22. I dropped my truck yesterday to fix coolent leaks and batteries issues. Then they told me they'll check it today and tell me the estimate. Then they didn't call me all day. I called them in the morning and they promised me to give me an estimate is soon. after I called 3 times to DEREK. I came by myself to the shop. still they don't have it and he blamed to the parts. I never see like this before so here is my terrible experience because if takes 2 days just for an estimate I don't know how long gonna take for parts and repairs. This is extremely unprofessional. If less 1 star absolutely they deserves
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July 2022 by Bagabo Kari
I brought a truck with a compressor problem, they said it will take 3days to fix, I waited for 6 weeks to get it back, they are horrible avoid them y’ all people.
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July 2022 by Harkamal Singh
Went to the shop with check engine light on and trailer was not sending signals to the trailer first they said it needs software update which cost $750. Once that part it done they said there is an issue with power cord which cost $319 to fix after wasting whole day and $1345.62 the problem is still there.I'm amazed they are certified by Mack to work on there trucks
