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November 2023 by Robert C.
I just joined this credit union within the past month. I moved here from the other side of the country and was a member of Boeing employees credit union. Wright Patt credit Union, open me a new account. They were very friendly, very informative, and their CD rates are better than what I received back in Seattle at BECU
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July 2023 by Ahmad Awni
I want to say that a bank employs employees who know their work and do not respect the customer, and the way of speaking is very, very bad. I do not know how a bank employs employees who know what they do.
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January 2023 by Peggy Trissell
Been banking here for many years. Customer service people are great. The long drive through lines aren’t
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December 2022 by Hussein Massimi
Understanding helpful clerks and bankers, they are polite and professional, highly recommended
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November 2022 by John C.
This branch has always taken very good care of me. I would say of every WPCU branch between here and Cincinnati, this one causes me the least amount of stress. I get that it is a backhanded compliment... But you still get five stars from me.
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November 2022 by Homer De La Cruz
Tried to use the teller on the atm they don't even have an option for it
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October 2021 by Nsidibe Dickson
I promised that I'm going to testify if my trading was successful' MR ARNOLD CLARK .It takes so much time and effort to know the right Trade expert to win trade, After all my research I came in contact with he and I've learned a lot with he in this few years. I'm so impressed with the profit he helped me made, What I love about him is consistency, MR ARNOLD CLARK is awesome. I just made my withdrawal of 15,000 $ USD.
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October 2021 by Koltin Clark
Always clean and they have some of the best customer service I’ve ever had from a bank and no lines ever feels like your getting treated like a king
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October 2021 by Christy Cridlebaugh
Although it has been hard to see whom I needed at times, they have always been VERY helpful, sweet and done everything they can to help me. My favorite branch.
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September 2021 by Rex Harris
Always professional and fast service. My favorite branch.
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June 2021 by Ana Maria Douglad
I went to the branch by the Dayton Mall on Tuesday June 8 to see a financial advisor. They were not able to get his schedule to give me an appointment but they told me they’ll call me to give me an appointment. It’s June 17th and nobody has called me. I called the 800 number and they transferred me to the branch retirement center. It was 3:30 and nobody answered. I left a message. Not being able to talk to my branch directly when I need it it’s totally unacceptable and I am very unhappy to the service they are giving me.Ana María Douglas
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February 2021 by Emily R.
Second time ATM has ate my money within the year, app is always down, website is always down. Customer service through the drive thru isn't helpful. Time to switch banks.
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July 2020 by Charlene Cole
Service is always fast paced and professionally done. Employees are always friendly and knowledgeable
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July 2020 by Shelby Sanford
The slowest location ever! Allow yourself 30 min to get in and out. ?
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June 2020 by John G.
I am clearly frustrated with WPCU at this time. I understand the concerns with COVID 19 for I am an essential worker and have not had my agency close during the pandemic. The issue is that I don't have 45 minutes to an hour to sit in a drive thru lane and that has been consistent every time I go to the bank. I go to the branch on Kingsridge and the tellers don't seem to have any urgency and they also seem to be new for they are not well trained and make the process even longer. It is time to consider how to open the buildings as everyone else has even if you have to stand outside to wait your turn. When you have 3-4 staff directing traffic in the parking lot, they could be controlling the number of people in the branch at the front door and we all could get done more quickly. I will consider switching banks if access continues to be a problem.
