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April 2024 by *
Happened on 04/06/24. Extremely rude and unprofessional. Guy has a massive attitude. I called because my brother, who passed away by his own hands, kept getting door tags at his apartment. The guy I talked to insisted I was my brother. Said his caller ID said I was him and that I was calling from his address, so I'm definitely 100% him. Hello, have you ever heard of landlines. He kept going on about multiple coincidences in the universe, and he needed his merchandise back. He wouldn't even let me explain what's going on and hung up on me. He didn't even tell me what merchandise was the property of Aaron's. Besides, almost everything in his apartment has been donated or taken by family members and friends. And I'm definitely not going to go out of my way to track down something. And return it to Aaron's considering how I was treated.
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November 2023 by Annalee Palmer
Thank you Dean for all you did today getting my fridge in my house you guys are awesome keep up the work can’t wait to use my fridge
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May 2023 by Linda Jean
Thank You Aaron's. I would not have such nice furniture without you.
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March 2023 by susan Benjamin
They are not friendly people I hope they lose all there business
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March 2022 by Diane Gibson
Friendly service.
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October 2021 by blake riggenbach
The lady that works there she wouldn’t give me her name. So I could call corporate. Very rude and disrespectful. And seemed like she didn’t want to do her job. I walked in there with my parents because they need a washer and dryer. And she just had a very bad attitude towards them. We went in on Sunday afternoon and Saturday. We left Saturday because she was rude. And she was again today.
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September 2021 by Shore
Was told on the phone no credit was needed for what we wanted. went in and applied for it, got told we could not get what we wanted due to no credit.
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February 2021 by Alicia Leonard
Purchased a large fridge from Aaron's in Defiance, but they only sent one person to deliver. The delivery guy argued that he was told the fridge was going in our garage, but that is not the instructions we had given. Why would a nice $3,000.00 fridge go into the garage, rather than the house anyway? It just didn't make any sense. And even still, it obviously needed more than one person to safely move it.The one delivery guy said he couldn't get it inside because of COVID-19, which was understandable, but we had given instructions to Aaron's that if it was at least dropped off on to the porch, we would have friends help us get it into the house later. He said he wasn't told about our porch stairs and couldn't get it up there by himself because again, they sent one person for a large appliance. It sat in front of our porch stairs all day. I called the store, spoke to a woman who promised to get back with me, and never called me back.We figured it out on our own, no thanks to Aaron's poor scheduling and customer service! We paid it off, and I'm glad we will never have to endure that experience from your company again. For your future customers' sake, please re-evaluate your procedures.
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November 2020 by Tom Kelly
Good place to go if you need furniture and dont have all the $$ to purchase. Monthly payment options that fit your budget.
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July 2020 by Sui juris
Overpriced junk rent to own scam
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July 2020 by Bobby Urton
Awesome
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July 2020 by Cynthia Pascoe-Fitch
They work with you, decent products to choose from
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April 2020 by Danielle strouse
When our order came in she had it all messed up messed it all up. We also thought we had a protection insurance but she didnt add this either. Totally never goin here after product is paid for
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March 2020 by Mark Schafer
Overpriced junk rent to own scam
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February 2020 by Carl McMaster
Total BS about no. Credit needed. Son and daughter-in-law tried to get a washer and dryer. Would not do it cause one reference told them not to rent to them.
