AutoZone Auto Parts in Defiance, OH is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have consistently praised the store's exceptional customer service, with employees going above and beyond to assist them, even in challenging situations. The store's staff, such as Mark and Jessica, have been commended for their knowledge, expertise, and willingness to help customers, even on the coldest days or when their vehicles needed urgent attention. Customers appreciate the store's competitive prices, convenient location, and efficient record-keeping system. While the rewards program has received some criticism, overall, the AutoZone Auto Parts store in Defiance, OH has earned a reputation for providing great service and meeting the needs of its customers.