Guaranteed Auto of Defiance provides a stress relief and enjoyable car buying experience. Staff members are described as top notch, awesome, cool and calm, and super helpful. They listen to what customers want and work to meet their conditions. The team is noted for going above and beyond, doing a lot of calling around and working hard to get approvals and find the right vehicle, even bringing cars from other locations. They are praised for being very honest with no sugar-coating and for their up front honesty. Multiple reviews highlight efforts to help customers get out of bad situations with previous vehicles or leases, working to make things right. This results in customers stating they will definitely buy from again, would buy from him again, and that the dealership is definitely worth checking out when needing a good reliable car.
Ilias has been awesome to work with.. he listened to what I wanted and what my standards are and kept that in mind through the whole process. Even though I haven’t found the perfect car for me, he hasn’t given up and is still looking and keeping in contact with me. If you stop by, be sure to ask for him!😊
August 2025
JT is the man. Staying cool and calm and working to meet our conditions and making the buying experience a stress relief enjoyable experience! Definitely worth checking out when needing a good reliable car!
July 2025
Where do I start . Well first off I wanna say thank you for everything that Justin has done and did when I purchased my vehicle! The first vehicle I had many issues and this man went above and beyond to help get it fixed and make it right! This man was so helpful!! I definitely will be coming back again for another purchase... read full comment
