Kroger, a popular grocery store, offers a diverse selection of products that many customers appreciate. However, the checkout experience can be frustrating, with issues like constant prompts and finicky scanners on the self-checkout machines. Despite this, the store is known for its kind staff, as evidenced by a helpful employee who provided a tour and recommendations. While some customers have noted a lack of merchandise, likely due to the challenges of the COVID-19 pandemic, the company is encouraged to invest in expanding the store's size and product availability to better serve the community. Overall, Kroger strives to meet the needs of its customers, though improvements to the checkout process could enhance the shopping experience.
They took extra time out of their day to ensure we had a prescription filled for our son before they closed for the night. Because of that customer service, we try to get all of our groceries from here.
4/25/26 had an issue with a cake. Manager Lindsey made it right and got us taken care of same day.
April 2026
Friendly staff, well stocked items, great place to shop
November 2025
Exceptional customer service! Came in late at night, when majority of management has finished peak shift. I had an obscure item (1/2 # reese cups) that would not scan. The young woman at self checkout went above and beyond to call and inquire on the price! Really good to know there's a business and employees with great... read full comment
