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March 2024 by Daniel Wells
Tim’s will be my go to for my iced coffee while I’m visiting Defiance. Cold brew, vanilla creamer, sugar, and cold foam. Yum.
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March 2024 by Lupe Baul
The first time I went for a large latte, and they didn't fill the coffee glass and I said maybe, he forgot and I came back another day and ordered another latte and the same thing they didn't fill the coffee glass completely, I don't know why The employees don't do it, if they are not spending their money, it will be difficult for them to fill the glass completely, if I am going to pay for it what is the problem ?
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February 2024 by Ken F.
Love their coffee, but it is 2x the cost of McDonald's regular coffee and not that much better. Also more expensive than Bigby's just down the road which is open later.
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February 2024 by Laura Montoya
We passed by this town on our way back to Indiana. Someone at a gas station told us to come here after we asked about a Dunkin’ Donuts near by, this is our first time and last time trying Tim Hortons. We wanted to get a nice lunch with coffee instead we got hot coffee and food cold and not made how it really had to. We ordered Grilled Cheese Panini and ordered 6 orders of them. We had already been waiting more than 35 mins for our order, Which is okay if we would’ve gotten nice food. Instead out of the 6 orders we got 1 box looking nice to eat bread was nice and crunchy and the rest looking like they put cheese in between 2 breads and sticking it in the microwave, they didn’t even cut them half ways I pulled it apart in the middle in 2nd picture . Only the one box they did You can tell in the picture first was definitely left the time it had to be and the rest they just threw in and took out so quickly. $50 spent on lunch that over half was waste. Donuts nothing special about them at all. Iced mocha coffee was the only thing that I finished. To much wait just to get this. We would’ve returned it back but had to continue our drive home. Won’t pass by again here.
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January 2024 by FreezerMan
Simply put, their donuts were old,dry and tasteless. I tried this place Only because my regular pastry shop was closed for the holidays, never again. Couldn’t even finish one donut. Service was friendly but other than that, even little Debbie’s has move flavor. Do not recommend.
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January 2024 by Jim W
Asked for half n half in cold brew and Employee looked confused and had to ask another standing there playing with her nose ring ,with a cup for the order. Canceled order and left.
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December 2023 by Alesha McNeal
Just don't go to the Defiance, Ohio location. I have run through when I'm in a hurry because there's never a line. That's because the food is terrible, always cold, and the frappe machine never works, but they'll sell ya some kinda dark slushy junk anyway. Just gross. Several emails back and forth with main office that sounded like I was talking to a robot, I'm just leaving this and decided I'll go to work without lunch or coffee if Bigby's line is too long!
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December 2023 by Jon Stiner
You gotta love Tim Hortons. The Timbits are the best! We don't have any close to where I live, so we always look to see if there is one close to where we're traveling.
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November 2023 by jessiana
Very rude Employees and Managers, didn't receive 4 items of my $36 order and when i asked the manager yelled at me to grab my bag of food and after i grabbed it and proved i didnt get my food she continued to yell, I then asked for a refund or my food 3 managers said No refund and didnt give me my food. Window guy didnt offer me my receipt, he was vaping in the store and called me a b word. Overall Defiance Tim hortons Sucks, They rarely have anything and are extremely disrespectful.
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October 2023 by Cierra Buehrer
Went in today for a large and was worried I would not get the cream and sugar right but the nice guy behind the counter help me out tremendously (I always order a medium) order # 352 wish I had his name so I could shout him out. Great work man keep it
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October 2023 by sushant dhiman
Stinky bathroom, service & food. A coffee shop which didn’t even have milk in hand. Seemed like staff didn’t really wanna work there. Shameful !!
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September 2023 by Jenna McKinney
Ordered a pumpkin spice ice coffee and the idiot messed it up had it tasting like hot dog water so I came back and told them it was gross and she proceeded to make me a new one and it tasted even worse than the first one so I just pitched it literally the worst coffee I’ve tasted don’t recommend, I honestly wouldn’t even give it a one star.
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September 2023 by David C
Coffee was ice cold and employees seemed to not be too concerned.
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September 2023 by Jen Ifer Kolb
The guy handing out food never makes eye contact or speaks to you.
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September 2023 by rlschanlaub
Clean store and friendly service when I stopped in here. Coffee was great and service was quick.
