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October 2023 by Alaska Accurate
Joe Rebello and crew were super friendly and helpful in our purchase of a 2024 Reflection 337RLS. We had a tight schedule for departure to Alaska and they made sure all details were in place. Made it 4100 miles home through a snow storm with no issues. Thanks crew.
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October 2023 by Terri Blessing
There are no words big enough to share my gratitude to Joe Rebello, Todd, Jamie and Travis for the compassion and diligence to ensure my confidence in the purchase of our new Renegade Verona LE. These folks were very transparent and recognized the distance we flew (Florida) to look at this rig. Every question we asked were welcomed both prior to the visit and during the visit. Jamie went above and beyond to ensure we checked everything mechanically.We need more folks like you! Thank you so much for a great experience???
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October 2023 by Faith A.
AVOID THIS PLACE LIKE THE PLAGUE! the entire place is an absolute joke and they don't stand behind anything they sell. We have had an ongoing issue for the last year and a half. They will point fingers to everyone else until you're so pissed off you just walk away. Jason is by far the worst manager on the planet and takes zero accountability for anything. He will waste your time and your money. There is zero accountability and sense of urgency here. Without going into too many details... TRUST ME ... go somewhere else, anywhere else. Just don't give this place your money and save yourself the stress.
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September 2023 by RRebecca McMurphy
It was worth the 4 hour road trip to work with the awesome team at Blue Compass RV. Initially we spoke with Mark who was very nice and transparent. Travis made the financing a breeze. Todd even leant us his own vehicle so we could grab lunch while they hitched and prepped it. But the biggest shout out and compliments to Jamie who did our walk through/demo on a very hot day. He was very thorough, and gave multiple opportunities to ask questions along the way so we felt more than comfortable driving off the lot. I truly could not be more pleased with my experience from start to finish.
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August 2023 by Randy M
I cannot thank the team at Blue Compass in Columbus enough for my recent purchase experience. Joe Robello was fantastic all the way from my initial order to delivery. Todd was a tremendous help in the days prior to taking delivery. Jamie gave me a thorough walk through on features and function for the new unit and gave me many valuable tips. Travis was wonderful during the close, it was efficient and got me on my way. Tom in parts took good care of me for a few additional purchases and the guys who installed my hitch stood by to make certain I knew how to connect and disconnect. Overall it was a great buying experience and I would recommend this team to anyone searching for a new RV or service!
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August 2023 by Matthew Harless
Traveled from TN to buy a used camper because it was exactly what we were looking for. It was exactly as described. We cleaned it and stayed in it the same night. Our van blew a radiator hose in the parking lot of blue compass while we were picking up our camper. Travis drove me to the local Ford dealership and an auto parts store to get parts to repair it. It was 90 degrees outside and everyone at the dealership showed great concern for my wife and 6 kids and helped all that they could. Our salesman Joe was great, got us a good deal and made sure everything went well along with making sure we were all ok during all of our van trouble. Courtney checked on them and offered drinks many times. This dealership went above and beyond to help us. We were so thankful for them and their kindness to us. In the middle of all this, Aaron and Nick showed us around the camper we had not seen before and did a great job demonstrating it. We highly recommend this dealership because of the great people here.
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July 2023 by Vickie Hatch
Dante Crumb went above and beyond with excellent customer care! He kept me well informed of the progress in the repair cycle of my travel trailer. His promptness and follow through was superior. I would highly recommend using him. Thank you Dante and Blue Compass RV!
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July 2023 by Katie Harding
Had a wonderful experience from start to finish. Joe was amazing at showing us all of the options for RVs in the size and price range we were looking at. He was very knowledgeable and took the time to address all of our questions. We also had our kids with us and he was super friendly with them during the long day we spent looking! Andrew was great at doing the walkthrough with us when it came time to pick up our RV! He answered all of our questions was very friendly and took all the time we needed! Super great! Jason the GM also was very friendly and helped with the final walk through and answered any of our questions and concerns! Finally we also worked with Travis in the finance department and he also really took the time to talk with us and work out an amazing deal! Very friendly and Knowledgeable about the whole process and explained everything so we understood! Dante and Mike in the service department were very accommodating and helped and helped and a couple extra parts into our RV the day of pick upon our day of pick up! Overall we had a wonderful experience and we are looking forward to our adventures in our new imagine xls 22mle!
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July 2023 by justin lowery
We had the best experience with Joe V. at Colerain. He was attentive to our family and what we were looking for in a camper. He took the time and attention to talk to our kids and make sure they were a part of the process. He was also very patient and understanding in all the questions we had going through the details.Not only was Joe amazing but we had a great experience with Travis and the GM Jason, who answered all of our questions which seemed like we had a lot.When we did a final walk through with Jamie, he was very thorough in his explanation of the camper and how everything works with it. Which was great for us being this is the first camper we have owned. He took the time to go through each question with us and provided more details that we wouldn’t have known to ask in the beginning.Overall, I would highly recommend this team. Everyone was very welcoming to us and more importantly our children.
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June 2023 by Vicki Schimpf
My first contact was with Joe Rebello. He went above and beyond helping us get our new camper. He was very professional and knowledgeable and patient as I texted and called him 25 to 30 times to have him send me specs of different campers. Then we worked with TRAVIS RAUSCH for financing. A very nice man. Then Virginia Strait was super helpful and nice , getting us signed up for our roadside assistance. Finally Mike went over the workings of the camper with us and 2 very nice young men , Dante and Zach, came out and put on our sway bars. A good experience all the way around.
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June 2023 by Jeremy Nelson
Picked up my new Grand Design travel trailer today at Colerain RV in Delaware Ohio. The staff there was great to deal with and a tremendous help making sure we had everything we needed! Special thanks to Lisa, Travis, Michael, Dante and Zach!
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June 2023 by Benjamin McKinniss
We just recently bought our first camper and we had a great experience at Colerain RV! Joe Rebello was great to work with! Very helpful throughout the process!
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June 2023 by Budwin
Picked up our new RV at Colerain yesterday and had a great experience with the PDI and rig setup. (Thanks to Michael and Arron) The finance part was easy with Travis. Also kudos to the sales team Virginia, Todd, and Jason !
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June 2023 by Gerard Lindberg
Colerain Family RV was really helpful helping my wife and I find exactly what we wanted. Can’t say enough about Joe Cabello who took my long long list of must haves and matched that up with my weight limitations. Most impressive was finding that within our budget. Post sales support was equally impressive. Mike Brammer has been there to help out this new trailer guy with a million questions and sage advice. When I had a problem with a cargo door, Joe and Mike got that replaced for us for no charge. Five stars for the whole team. They really do treat us as family and they continue to support us as we go.
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June 2023 by susan lucas
Excellent experience!! Our first RV and they walked us through every step. Virginia was knowledgeable and very friendly and answered all our questions. Todd the sales manager was very personable. Mike did our walk through and was extremely helpful and patient. Travis the business manager was easy to work with. Highly recommend this RV dealer.
