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July 2024 by Tod Ward
I was wanting to switch from T-Moblie to AT&T and the sales rep acted like he didn't want to help me switch over! Was not helpful at all
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July 2024 by Eleni Caudill
Sasha is wonderful! Great service, super easy, very convenient. No stress whatsoever.
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April 2024 by Patricia Hedges
Lydia was a great help for me, she helped direct me to the best phone for me, and helped me set up my new phone also, she was a total great person and very kind and patient thank you for having someone like her in this store
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April 2024 by Michele Reissland
Sasha, was excellent, he was working with several customers at one time and only one in the store at least 4 at one time and was able to help us very nice and took time with each person,exceptional Great job
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April 2024 by Jacqulynn Chaney
Great work! Very friendly and helpful!
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April 2024 by Kayla Dietsch
I love this place.We normally come from the Marion store but I had nothing but problems with them . The difference is great I had Lydia and she was fantastic with all her help. We will be coming back to this location for the rest of the time we have our service
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March 2024 by Shelby Stephens
Had fantastic customer service. I sat with Lydia and her two employees for 3 hours as i got a new phone. They helped me with everything i needed and then some. 10/10 recommend this location.
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February 2024 by Green Manalishi
I ,like most , r trying to acclimate to the new normal of paying more fer everything n receiving no or poor service. ..so when I found myself at the at&t store in deleware,ohio on US 23(columbus pike) and the 2 associates there total broke today's rank by going above AND beyond what a loyal customer deserves . .well I was kinda shocked...10 years ago it would've kinda been expected...but recently it's enlightening n that's the stuff that makes deals instead of breaking them...thanx u2
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February 2024 by Nathan Dunford
I am hesitant to torpedo a business because I've been a small business owner in the past, but golly, this one deserves it. In May-June 2023, my wife and I decided to get new phones because AT&T was running a promotion - turn in your old Samsung Galaxy phone and get a new one for free. We both had older phones, so it seemed like a good deal. Too good to be true? Yes, indeed. It took 5 visits to this location and various phone calls to AT&T to finally get the order placed and our new phones. My wife went without a phone for 2 weeks due to their ordering screwups. Paying taxes is easier than what we went through.Now...the clincher and the reason for the review at this time. It's 9 months later and we've been getting charged each month for the phones when they should have been free. The credit was never correctly applied to my phone. It was initially correct for my wife's phone but then inexplicably lapsed after 2 months. Since then, we've moved and now have to dig through a mountain of boxes to find receipts/information/proof of the promotion and the transactions. Now we have to waste more of our lives dealing with the inept employees at this location and AT&T's general definciencies on top of it. It's an hour drive each way, so if this turns into multiple trips we may just end up selling everything and living off grid in the Alaskan bush.
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February 2024 by Mike Criner
Store sup Lydia (sp) was AWESOMENESS... Professional & personable along with being product/services smart. HIGHLY RECOMMENDED
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February 2024 by Gretchen Stranges
Sasha helped our family of 4 get our new phones set up. He was very patient and helpful and didn't mind our lack of tech-savvy. Thank you, Shaha!
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January 2024 by Whitney Green
Very helpful young lady assisted with my son's broken phone screen. She helped us and got us on the right track with what he needed. With her help my son was able to get his phone fixed the same day using insurance.
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January 2024 by Aaron Eck
Switching mobile carriers can be about as enjoyable as a root canal. My family’s experience at this location was not only painless, it was fun!Lydia and Trey made the process of coming to AT&T from another service provider extremely easy. They even helped to entertain our 4 year old full-of-energy son while we went through the different plans and options. They really went above and beyond.I think it is worth noting, that I came to this location after first going to a big box store. I purchased all my devices from that big box store and had to come to this location to get everything properly set up. (The big box store did not port any line over correctly). Lydia and Trey spent 2 hours taking care of what needed to be done. Neither of them directly profiting from the sales of the devices or services, or receiving any spiffs. They just took the time to help because it was the right thing to do.This is a great store that employs some great people.
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December 2023 by Walt Pollock
Lydia was excellent and concise and her explanations as well as teaching the new hire.
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November 2023 by Jane Puttick
He is very nice helpful and knowledgeable. He explained everything about my new phone
