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February 2024 by Braden Perkins
AutoZone Auto Parts in Delaware, Ohio, has consistently proven to be the ultimate destination for all things automotive. From the extensive selection of quality parts to the exceptional customer service, they've earned their reputation as a go-to auto parts store.The knowledgeable and friendly staff at AutoZone make every visit a positive experience. Whether you're a seasoned mechanic or a DIY enthusiast, their expertise is invaluable when seeking the right parts for your vehicle.The store is well-organized, making it easy to locate the specific items you need. The convenience of browsing both in-store and online adds to the overall accessibility, ensuring you find the right parts for your automotive projects.AutoZone's commitment to providing quality products, combined with their excellent customer service, sets them apart in the world of auto parts. If you're looking for reliability, expertise, and a wide range of parts, AutoZone in Delaware is the place to go. Five stars for their outstanding service and dedication to keeping our vehicles running smoothly!
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February 2024 by James Stout
Do not buy parts from here they're junk!!!
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January 2024 by Andrew Burgess
Easy to find what I was looking for
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November 2023 by Brett
Very friendly and helpful!
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November 2023 by Shane M. Kuhns
Very helpful and knowledgeable.
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September 2023 by Craig Cerny
I was a loyal customer, but I will no longer shop here. The rewards I've obtained have expired on me twice now. Last time a store employee called corporate and had it fixed; corporate ensured that I was informed they would never do that for me again. Three months between expirations doesn't work for me. I did enjoy being a customer and not because of the products or pricing but because your store employees are awesome. Your loyalty program structure is actually losing your customers.
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September 2023 by Nicole Warren
What a pleasant, and SPEEDY experience! In and out with diagnostics, installation of a new battery, and head light in 15ish minutes (given that I didnt know exactly was going on with my car, the visit was FAST). Matthew M. was so incredibly helpful, and made the entire process far less stressful and actually enjoyable! Appreciate your help today, and I can say without hesitation that I will return for future automotive needs and assistance. Thanks Matthew!
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September 2023 by dave wright
While on the road, I stopped in because I was having trouble with my car starting. Matt helped me pick a battery and installed it. Great customer service and professionalism. Great stop. Thanks Matt.
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August 2023 by Brady green
Joshua with commercial service is very helpful and very informative. Definitely recommend coming here for all your part needs.
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August 2023 by Robert Van Horn
Ed is unforgiving to make it right when dealing with ongoing mistakes made by employees. Low quality service!Wrong calipers. Wrong breaks. Missing hardware. Defective parts. Having parts in stock when notifying customer it NOT in stock ( I had to provide item # - after seeing it in stock ONLINE ).pulling parts for pickup. Ect..... THE USED CAR SALES TACTICS (MANAGEMENT) IS ABSOLUTELY INSULTING.NOTE: CORPORATE IS UNLESS ON RESOLVING ANY ISSUE.Go to Marion or Marysville.The warranty for most of the parts has kept me a long time customer (1990).The parts were of better quality in the past. The last 8 years of issues with AZ has provoked my options to seek auto parts elsewhere.I use NAPA or online services for the best quality parts.
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July 2023 by Melissa Drader
We came up to MI for a wedding, and on the way back home our alternator went bad. Since everything is expensive now we were worried that we wouldn't be able to buy a new alternator and get Gass along the way. The management and the whole team helped us out, big time. We are so grateful that they went above and beyond to help us. I highly recommend this location if you are traveling. They were all very kind and super professional. Big thanks to Jami, Bob, Eddie and Matt.
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June 2023 by Lisa Phillips
Great experiences at the Delaware, Ohio location this morning. I was greeted instantly and served just as quickly. I love that you have the service to plug in to see why check engine light is on. My issue was resolved quickly, professionally and no charge! Thanks for your help!!
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May 2023 by Cathy Albea
The gentleman who waited on me was quick and efficient. Even when it was pouring down rain .thanks again for the help..how
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May 2023 by Sheri Pamer
Traveling out of town,our battery died on april 21,2023. WE had a horrible experience at this store around 6;00 pm. The female i talked to over the phone was not friendly and when i told her i have no tools and needed a battery to get back to medina,ohio. She said over the phone only two people working and it would take half an hour to replace it so they said No, Cant do it.We ended up going somewhere else,only three miles down the road from your store to get the parts and repairs to make it back home safely.t his person at the other auto store was working alone,very helpul and professional.. Sorry if you were having a Bad Day.? from Sheri, Medina Ohio
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May 2023 by Maggie G
My Service Engine light came on and the staff here ran a diagnostic at no charge, printed it out and told me to show it to the dealership, as the car only has 12,275 miles on it. Very friendly and helpful staff!
