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April 2023 by Shirley Thrush
Prices keep going up service is the same. No lights on one side of the units.
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February 2023 by JERSEY06051
So far so good! I have rented a unit for multiple months. I pay on time and never had a problem.
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February 2023 by Pearl Hutchinson
Very good storage facility clean good size units and very good customer service
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January 2023 by PETE MCAOIDH
The units aren’t actually sealed to the elements. You can’t store anything that you don’t want rodents and insects getting into.
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August 2022 by Andrew
The award you have listed on your website for best storage facility in Delaware, does not exist. 100% photoshopped! It's sad and unfortunate that you would intentionally try to deceive prospective customers by giving yourself an award that isn't real.
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June 2022 by Brenda McClurg
This place messed up everything from day one for me. The first of the month I called about a storage unit. They had one available. He ran my credit card and then proceeded to tell me that it wasn’t available until the 10th but that they didn’t pro-rate so I still had to pay for the whole month. Then, they charged my card twice. (we decided to just keep the credit on there and I wouldn’t be charged me for the next month ). When the movers and I arrived on the 10th about 10:30, there was still a lock on the garage unit that I purchased. I made a call to Brown Jug. Long story short, I ended up having to get a different storage unit somewhere else.I called to let him know and ask him to refund the two charges that he had charged me. I received one and waited an extra day and still had not received the other so I called back. I’m not even going to mention what he said to me, how rudely he talk to me, or the language that he used as he screamed at me. Never again at this place!. Please be weary.
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November 2021 by Joyce Lewis
This place is secure and safe! Pricing is reasonable as well!
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November 2021 by Rachel Webb
Storage is awesome..the people that run the place are amazing folks
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September 2021 by Joshua Miller
Great storage place
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February 2021 by Alan C.
Called Brown Jug based off of a suggestion from another parent. Jim was super easy to work with over the phone. We had a unit reserved and peace of mind in a matter of minutes. Close to the university and word of mouth recommendation is the best kind.
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August 2020 by Cam SurGage
Bad customer service! The guy is rude just asking him questions. I would rather pay someone else more money for same storage space.
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March 2020 by Joshua Shilt
About the same price you would pay elsewhere.
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October 2019 by Lisa Price
Worst storage unit ever! My friends unit was sold while all her stuff was in it and it was already paid for the month!!! He offered a $60 refund! How can you sell someones stuff and not care!
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April 2019 by Wayne Rinehart
Nice and clean monitored 24 hours but no security codes to enter
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April 2019 by Adam Cox
Over priced
