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February 2021 by lori
We are at 2% (our oversight), they offer emergency delivery but not in our area today, bit can deliver Monday for and additional 150.00. We have been with Ferrellgas for 25+ years.
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January 2021 by Jesse Smith
The phone service is and has been short, rude and argumentative at times.I’ve moved to Schilling.
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December 2019 by Todd Siler
We moved into our new home a few weeks ago. Being busy with moving and the holidays, ordering gas got put on the back burner. Called Ferrellgas late in the afternoon on the 24th as it was getting low. I was told Friday the 27th or at worst, on Monday. Woke up on the 26th, the DAY AFTER CHRISTMAS, and the gas truck was parked in my driveway! Great service Ferrellgas!
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November 2019 by Drew Massie
Horrible service from these people! I recently bought a house and this company's tank was hooked up to the house. I called on a Wednesday to have them come fill our tank, letting them know that it was down to just below 10%, and also that we had just purchased the home. They said they would 'try' to be there by Friday... Try?! They never showed and on Sunday, our furnace started having trouble staying on. I made multiple calls to them on Friday as well as Saturday. They finally called back Monday morning and said that our house was scheduled to be delivered today, but that it might not even get there today either. It could be as late as Wednesday! No apology, nothing. Instead, she tried to turn it around on me and say that I should have called earlier and next time to call when I am at 30-40%. Yeah, that would be fine if I owned the house at that point!! I shared that info with her and she didn't even seem fazed by it. They finally came late Monday afternoon. Then, they charged me extra because they had to do a leak test. I've worked with multiple other propane companies, and they all make it a point to make sure that people don't run out of gas. This company obviously doesn't care about that. I don't know what this company's problem is. Just seems that they don't care about anyone.