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February 2024 by Whitney Green
I usually have good experiences with Jackson Hewitt but this year was a totally different experience and it wasnt pleasant. I always go in to do the early refund advance in December and did that again in 2023 but this was the first time I was denied the advance. I went back a few weeks later with my W2 and had a different tax specialist, he worked on my federal taxes. However before I got ready to leave he stated that the state of ohio wasn't open yet so I might have to come back to sign for them. So I read that the state opened on 1-29-24, so I called the store that day, only to be told that I would be called back by the person who filed my federal taxes to have me come in to sign. I got that call a week later by the lady who did my pay stubs in December, she wasn't even the one who filed my taxes but I went in anyway to sign. I was told the amount I was getting back and then when I went to the state website the next day to see when I'd be getting the refund, it says coming by check. I've never gotten ANY of my tax return funds by check, always on the serve card. I am extremely disappointed in Jackson Hewitt this year and most likely will never return.
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January 2024 by Julie Federer
April Holbrook has been very professional, very kind and very honest I appreciate working with her on my tax return and I’m looking forward to seeing her again next year. She’s an excellent teacher and a very fine.
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January 2024 by Matt Selders
Charae Scott was my tax specialist at the Delaware, Ohio office. She was extremely knowledgeable and courteous! She was always incredibly professional, while being very friendly and making me feel comfortable throughout the process. It was a pleasure working with her.
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January 2024 by Theresa Grant
Charve was friendly and extremely helpful.
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January 2024 by Brooke Bonen
My tax preparer Charvae Scott has been great both times coming in asks all questions needed and explains anything I need explained!!!!
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January 2024 by Tara Jones
I been going here for years Charvae did my taxes this year and she is the best.
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January 2024 by Nhevi Reese
Charvae did an amazing job helping my fiancé & I file our taxes! Highly recommend going to see her!
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January 2024 by J-ROD BBN
Charvae was very helpful and knowledgeable.
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January 2024 by Richard Gunn
Delaware Jackson hewitt is the absolute best they greet you with kindness as soon as you walk thru the door treat you like family April and colt will take care of you tax needs love jackson hewitt
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January 2024 by Marie Porter
Colt was so amazing. He was very patient and took the time to ask questions to make sure my taxes were done right . Thank you again Colt !
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January 2024 by Meg Craig
Miss April is AMAZING! She’s personable, professional and thorough! If you’re lucky enough to have her prepare you taxes you won’t regret it. I won’t trust anyone else going forward!
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April 2023 by Renata Conners
We have never been so frustrated. I had to visit twice because the first preparer was incompetent and was calling for assistance every five minutes I really didn't have time to waste the fact that you charge so much for your service I shouldn't have had to visit twice
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April 2023 by Nalin Patel
Good service affordable services likes it and can referral others for services
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March 2023 by Deborah Monroe
What a great experience! April Holbrook and Eustine Harper were extremely professional. I appreciated the time taken to walk through my documents and the explanation of the details. I must also say they were very personable as well! I must say I find my time there quite pleasant! Thank you both and hope to see you next year!
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March 2023 by Melissa Conley
Loved how friendly the staff are. My taxes was done professionally and in a timely manner.