Speedway on Troy Rd is a business that offers a variety of products, including coffee, soda, pizza, snacks, and fuel. Customers generally find the store's offerings to be good, with positive remarks about the quality of the coffee, soda, and pizza. The store is well-liked for its friendly staff and clean environment, and many customers have been loyal for years, noting their consistent treatment with kindness and respect. However, there are some concerns expressed by customers. One common issue is the malfunctioning of the gas pumps, which sometimes causes inconvenience. Customers also mention problems with the machines, such as the cappuccino machine often being jammed with powder; employees have explained it just needs a shake rather than being empty. Despite the friendly attitude of most staff, an older female employee behind the counter has been described as having a bitter attitude and appears to dislike her job. She has been noted for making comments about coffee preparation and for acting in a way that some customers found unprofessional. Another point of contention involves store policies on greeting customers. Some customers feel that employees saying “hello” or “good morning” immediately upon entry is unnecessary and intrusive, especially when they are trying to quickly get their items and leave. They suggest that greeting customers when they approach the counter would be more appropriate, as the current practice can feel depressing or disruptive. Additionally, there have been instances of unprofessional behavior, such as a female employee without shoes waiting outside and asking about customers’ hometowns, which some find inappropriate. Despite these issues, many customers appreciate the store's good products and friendly service, but improvements in machine reliability, employee attitude, and store policies could enhance their experience.
That was the best sub I ever had thank you to your wonderful chef abilities
February 2024
Went to speedway cafe today, have gotten an Italian sub and it was amazing, the guy, I think it was Adam, was friendly and did great job on my Italian sub.
March 2023
Speedway at Troy Rd is good and bad. Bad is that the gas pumps keep malfunctioning. Good is the store has good coffee, soda, pizza, and snacks.
