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December 2023 by chris bragg
Just spoke with Ireland in reference to my account. She was wonderful and very helpful. She walked me through my issues and fixed them all!
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December 2023 by margarita perez
Just got off of a chat with Susan D. And she was absolutely amazing. I wanted to link a new account to my main checking, and she got it done online through chat which is very convenient considering I have a two year old who likes to scream when I’m on the phone. Susan got it done quickly and efficiently for me.Just another perk to being a part of this credit union!
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July 2023 by Shawnee Meeks
Ireland Fox was such a good help on what I was concerned about. Outstanding help. 10/10. Thank you!
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June 2023 by John Christman
Some of these reviews are just comical. How is it the credit union's fault when your checks bounce because you don't have the money? Lol I've had this credit union for years, and I've had nothing but positive experiences. Last week, an employee came in *ON HIS DAY OFF* to assist me. You can't beat that kind of service.
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June 2023 by Bill Jones
Kimberly was very helpful, understood my problem and handled it quickly.
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May 2023 by Millie Royer
We have money to cover the checks I wrote out and they bounced them. What a messed up bank this is.
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April 2023 by lori miller
Ireland was fantastic, keeping me up to date on my account information. She made sure I felt reassured that my account would be updated asap after the electrical storm happened a few days ago. I can't thank her enough for keeping me updated and fixing everything. I've been with dover phila credit union for over 30 years and this is exactly why. ? %
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April 2023 by Rob Basso
Needs technical improvements. This is not the first time this has happened. The whole credit card and ATM system is down for the weekend. Deposited cash on Sunday in the ATM and it has not hit my account a day later. “Things happen” is not acceptable customer service. I have used bigger banks and NEVER had this issue happen.
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April 2023 by Vladimir makarov
They overdrafted my account 1000 dollars while they're system was down, they will not take responsibility for they're mistake, i am switching banks ,this bank is a joke
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March 2023 by lucas gooding
Great rates, great staff, technology needs some work!
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January 2023 by Karen Griffith
Bank tellers at the window never smile anymore. They forget people can read their body language . polite but It is not a very friendly window experience.
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December 2022 by Travis Hobart
Kayla, the representative I met with was friendly and answered all my questions. She was knowledgeable and very professional. The process only took 10 minutes and the money was deposited straight into my account. I will use the Dover-Phila Federal Credit Union again for my next loan.
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December 2022 by Hope Gardner
Ireland was very helpful & kind. Helped me get my dpfcu app working again and responded quickly!
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December 2022 by Tanner Lautenschleger
Ireland is amazing and gets things done she deserves a raise for sure!
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December 2022 by Jennifer Simmelink
Very helpful and friendly. Love Dover Phila Credit Union!
