-
November 2023 by Peggy Schobert
Very impressed with service from estimate thru repairs. Would use Caliber again if the need arises!Service: Body & Trim
-
November 2023 by Dustin Haas
Very quick, friendly and kept me well informed throughout the repair process. Hope I don’t need to use you again but I would ask to please use Caliber to my adjuster if I was in another accident.
-
November 2023 by RubeKahn
I brought my car in on 10/01 and was told it would be a few days. I did not get my vehicle back in nearly 3 weeks. I was also ignored about actual issues my vehicle was having after the impact of the deer which was mainly on the underside of my vehicle. I explained the car was much louder and having issues with the RPM since the impact. Was told there is no way that a deer could have caused those things. Well it did and prior to the impact the vehicle had no mechanical issues. Now I can be heard from 2 miles away and the car can't even get up to speed properly...Hey I got a new bumper though!!
-
September 2023 by Sarah McCubbin
Caliber Collision is everything you would hope a car shop would be...professional, clean, respectful, helpful and able to answer ALL the questions I had.Our 2017 Honda Pilot was in an accident when a car spinning out of control caught our bumper and caused a tire on the opposite side to burst and pushed the other tire up against a concrete barrier. It wasn't major damage, but there was damage on several sides of the vehicle.They kept me up to date on what they found and let me talk to a mechanic about some specific concerns I had that I wanted them to look for because some of the damage was subtle and might be mistaken for wear that was preexisting but wasn't.They listened...looked and adjusted the repair accordingly.Our daughter had to use Caliber a few years ago and it was the same great service then.I would never want to need their service but I'm so thankful for the work they did. It was excellent. I highly recommend this shop.
-
September 2023 by Irina H
Wait late update I took it back in fixed it right up!!! Thank you again for fixing it quickly. And explaining the issue!Got my car fixed there having issues with my car. Had my car for 2 days after they fixed my front end. Car over heated and couldn't drive it. Have to take it back. Didn't do it properly taking the air out when replacing my coolant container.
-
August 2023 by Kristina Good
TOP NOTCH SHOP!!! I was very nervous about all the safety features that needed repair after I hit deer with my 2020 Highlander. When I went to the shop to talk to them about the repairs etc, I was emotional and stressed about the work about to be done. Joe, the store manager met me at the counter and talked with me about what they do there. First of all, this shop has been around for many years when even my father talked about it being good back in the 80’s. Joe has been there this whole time and takes pride in his shop and employees’ workmanship. He not only talked about the work, he took me in the back where I could see work being performed and how they do a complete and quality repair including how they paint. I was very impressed and would recommend anyone to take their vehicle there.
-
July 2023 by Monster Tree Service of Akron
Great workmanship and awesome service. The team coordinated with the rental car company made my experience super easy and convenient.Services: Painting
-
July 2023 by Breanna Rozak
Caliber collision in Norton is hands down amazing! Kenna was amazing with keeping me updated and taking care of everything that I needed while my car was at the shop.
-
July 2023 by Dave Choike
Very friendly people, quick response times, updates, and the car looks AMAZING. Sad I had to use them but glad insurance chose them.
-
July 2023 by Sue Ritzman
Great customer service. Quick and complete replace and paint. Beautiful work.Services: Painting
-
May 2023 by Mike Benko
Brought my 2003 camry which the bumper was pulled off great job looks brand new , great customer servicejob was done way earlier then i expected highly recommend them.Services: Painting
-
May 2023 by Tara Samp
We used Caliber after our truck (2018 Dodge Ram) was in an accident! My experience with them was beyond amazing! From the day I called them to see if they could take our truck they literally took care of EVERYTHING from getting it picked up and transferred to their location calling me as soon as it arrived to literally letting me know EVERY single step of the process of the repair. I NEVER had to contact them one time. Even when it was delayed awaiting for insurance approvals they contacted me just to let me know the status which to me was the beyond portion. I have never worked with a company that was so professional and so on top of EVERYTHING like they were!! I will use and recommend them going forward for ANY need we have on our vehicles!! Hands down one of the best out there these days! You will not be anything but satisfied with everyone there! 5/2/2023!Services: Steering & suspension repair
-
April 2023 by Thomas Wirbel
They did an amazing job repairing my vehicle. Very detail oriented!Service: Body & Trim
-
March 2023 by Debbie Dallas
I had my 2018 Subaru cross trek for body work. It was very fast and efficient and they cleaned the car inside out. Couldn’t ask for better service! Highly recommend!Service: Body & Trim
-
February 2023 by Mike Bigler
Was very happy with body repair work they did, but the inside of the vehicle had some sort of cleaning residue on the dash, rear view mirror, console, personal items, entertainment screen, etc. It's like the sprayed the interior but didn't wipe it all down.Service: Body & Trim
