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February 2024 by Jessica Valentine
The team here was fantastic. I had my check engine light come on last night, and got it diagnosed at auto zone because I was in a hurry to get home. I called Scott this morning, since they service all of the fleet vehicles where I work, and I know the fleet is highly prioritized and well maintained. He got me in, quickly repaired the issue (cam shaft and crank shaft solenoids), and had me on my way. When I drove off, the check engine came back on. I had a meeting I had to attend, then called them regarding the light. Jack said to come back in to troubleshoot. The issue was within the actual part, manufacture issue. They didn’t have another one on hand, but had a courier bring one immediately, and fixed me right up in the late afternoon. There was mention of my failed tpms sensor in the interim- I said I knew about it, but wasn’t concerned since I just got new tires and knew to check myself and deal with the light. Mitchell went out of his way to go verify it was just the sensor, and not a bigger issue. None of them made me feel pressured to buy anything that wasn’t absolutely necessary, but still checked several things to ensure ultimate safety. All around, a great team here, that had me in and out with short notice. Highly appreciated!
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January 2024 by Heidi rivera
Great customer service!
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January 2024 by Stephanie Haeuptle
All of the staff were very kind and friendly. I got a great deal on tires and had to get a realignment. I am so grateful they somehow managed to get me in, despite their very busy schedule today. 10/10 would recommend!
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January 2024 by Deb Kabatt
Driving in from Maryland for Christmas and we got a flat on I-70 just past Zanesville, I called the store since they are close to my sister’s house in Dublin and Scott was awesome and so very helpful! He had a new tire ready for us when we got to the store and my car was fixed before the store closed! If I lived in the area, I would see them for all my car needs. I’m very thankful and appreciative of Scott and the service we received!
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November 2023 by Stephen Edward
Great staff. Very knowledgeable. My review hopefully helps you (their future customers) because they are great...superb to make a better one word description.Without a doubt at AAA Car Care Plus: Dublin You always get what you pay for. Just like many other things in life. That couldn't be more true when here at **AAA Car Care Plus: Dublin** the prices are are perfect because the is so spectacular
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September 2023 by A. E. B.
Staff were super friendly, got our car in right away after we caught a nail and had a major tire leak. Said we needed a new tire, which they had in stock, so we paid for a new tire ($300). They might deserve five stars but mechanics are hard to trust right off the bat....was the tire unfixable? I want to believe so : ) We didn't have any option so new tire for us.Location is great as it is right off a shopping mall with restaurants etc. Had some First Watch brunch and picked up a few things at Market District while we waited.
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July 2023 by Judann
Incapable of explaining details of the work. Egocentric leadership feels entitled and likely has cognitive limitations.
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May 2023 by Mileaux
These guys were so amazing, considerate and professional. Jeff was just top-notch in helping me with my dilemma, and his knowledgeable crew are exactly who you need when you've got auto issues. Thank you guys so much for getting me back on the road to Indiana.
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May 2023 by Justine Hardman
They were so helpful and really gave me awesome advice and service!
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May 2023 by David
My 2000 Celica air conditioner needed a shot in the arm. I called AAA Dublin, and Jeff said, "Bring it right over." They had everything finished in less than one hour. Now the car and driver are both cool.
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April 2023 by anne grubbs
First time using AAA for an oil change and tire rotation. The guys were very friendly and didn't try to sell me something I didn't need.The waiting area is clean and they give you free wifi while you wait. I will be going back.
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April 2023 by Devyn McChesney
Impressed with the honesty of the guys working here. Very helpful and made the bitter pill of having to buy new tires go down easier.
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March 2023 by Blake
Quick helpful and knowledgeable. They have been really good to me and my car anytime I have gone there.
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February 2023 by Steven Schlies
Upon noticing a pungent smell in my vehicle shortly after picking it up from an oil gasket replacement, I opened my hood to discover oil all over my engine while travelling north for work. I called the shop back and spoke to the shop manager, Scott, who immediately became combative and rude upon politely asking about the warranty of their shop's work and asking if something could have happened in their shop leading to this new problem while seeking help in determining whether or not my car was even driveable.Scott insisted their work on the oil valve gasket was simple to execute and let me know that new issues occur with vehicles within hours of picking them up from shops all the time.After speaking with him further, he suggested a tow to another shop near my location in Marion and said he would pay for the bill if it was ultimately their fault. This error was diagnosed as a faulty installation within 15 minutes of my arrival to the shop with no appointment accompanied by a picture of where the oil valve gasket was supposed to be but nowhere in sight. Scott at least held up on his word to pay for the correction to the error made after the service manager of the outside location explained he was at fault. He was sarcastic and unapologetic when speaking with me during the entire ordeal and was incapable of handling matters professionally.I regret taking my car here after thinking a AAA service center would a safe bet. This mistake was handled very poorly by management and is an unfortunate outlier in my overall positive experiences using AAA outside of this shop.Service: Auto maintenance
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February 2023 by Peter M.
They are very fair and didn't try to charge me for stuff I didn't need. They did, however say that I should monitor certain parts of my car. I came over the feeling of confidence.
