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December 2023 by Lori D.
Tried to return a Christmas ornament that was part of my Wishlist catalog order. I didn't realize that an additional cord was necessary to purchase on top of the 26.00 ornament. I was also purchasing 3 more items. The employee was extremely rude (I didn't know that ornaments aren't returnable even though it's more than 2 weeks before Christmas). I asked her to look up my list to prove that I purchased it there and she said she couldn't find my name. She basically accused me of lying... she said I probably bought all my ornaments from a different Hallmark store (I only shop this one). I even still have the voicemail from one of their associates letting me know that my waitlisted Star Wars ornament had come in. Disappointing because the staff there has always been so friendly. I've never seen this particular person. Maybe she's Seasonal. Anyway... this year I purchased several hundred dollars in ornaments. Never again. There are too many Hallmark stores in this same area to be treated like that.
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September 2023 by Bibigul Maiorova
Very good service but they do not have Ohio postcards. I was surprised why Google says they have it. But Sunny Street cafe just a few doors near this place, it has postcards as donations. They sell it for cash: 3 cards for 5 dollars.
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January 2022 by Rebecca Sedam
Friendly & helpful staff. Well-stocked store.
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August 2021 by mandy wilcox
Shout out to the employees, they are wonderful people!! Highly recommend this location ?
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August 2021 by Kenneth Palesh
It's Hallmark with a bunch of cool items.
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June 2021 by Tim Holt
Friendly, helpful, well organized!
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May 2021 by Matthew Osborn
Beautiful shop had exactly what I wanted in stock while other hallmark stores closer to me did not have it. Friendly, helpful staff found what I wanted.
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April 2021 by Kesha Staten
Super friendly staff.
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March 2021 by Corey Smith
The people working the day I went in were very friendly and helpful. They have a nice selection of items at this store.
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February 2021 by Melani M
They didn't have TAPE! Seriously I got the card, candles ribbon, but NO tape, ugh
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January 2021 by William Lloyd Blair
Very nice place...
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October 2020 by Jerry Jones
An excellent and diverse selection of merchandise that is well displayed, expert and very friendly assistance, and a quality Hallmark experience make this a positive shopping destination
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February 2020 by Red Head in Columbus
This place is huge! Plus, get your Christmas ornaments here after the holiday, as they have a lot of leftovers.
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January 2020 by Kristin Marsalka
Excellent service and great experience every time I shop here. I highly recommend this location.
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December 2019 by Ariel Roberts
Super friendly staff. Great selection of ornaments.
