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November 2024 by R M
Very friendly, efficient staff. Wonderful rooms, very quiet even with a full hotel
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October 2024 by Emily M
We specifically picked this hotel as the hotel to host our wedding block for out of town guests because it had a great full bar that would be open after the reception ended. We discussed this with the sales team, and invited guests back to the hotel bar for an after party on 9/21/24. However the hotel scheduled a private event on the same evening as our wedding, closed the bar so us and our guests couldn't access, and didn't tell us this was happening. Very disappointed we missed out on that time with our friends and family that we expected, and were told would be available!
Rooms and hotel were great otherwise so 3 stars.
UPDATED: The hotel sales director reached out to me to clarify that only a part of hotel lobby area was reserved for a private event, and that the bar was open the evening of our wedding. However this was not clear from the posted reserved signage around the lobby, and the sales team we worked with did not communicate that there could be any portion of the area reserved. Thank you to the Marriott team for reaching out to clarify/apologize! I hope this helps eliminate any future confusion for other brides.
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October 2024 by Laura N
This review is specifically about our wedding reception on 09/21/2024.
- We had an outside caterer. The hotel did not do its part to provide food warmers/hot boxes in a timely manner when the caterer arrived at the location with the food. The food got cold then they provided the hot boxes, and they refused to let our caterer use to kitchen to heat up the food. Provided the caterer with chaffing dish burners, 2 per tray which could not warm up the food of course… as you would imagine. The food was served cold to our guests. Many people trashed the food as a result. What a waste!!! If you have an outside caterer for your event, please DO NOT use this location.
-The hotel had agreed to provide chaffing dishes for our wedding reception and they had confirmed they had enough. They suddenly did not have enough chaffing dishes on the wedding after we had paid for all the services. My caterer had to do double trips to get extra chaffing dishes to serve the food. And of course, we had to pay the caterer extra because this was not the original arrangement .
- The agreement with the hotel was to have 2 bars open for my guests( total of more than 200 guests) during the reception. Sometime around 11pm, it was brought to our attention by one of the guests that one of the bars was closed. They made it difficult for half of our guests to get drinks and people started leaving as a result. The reception ended earlier as a result because people could not easily have access to drinks.
- The most important part of any event is food and drinks. Needless to say, they ruined that part of our wedding.
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October 2024 by William Beckwith
Place was nice other than the cleanliness of the room. Mold and hair in the shower and sink. Didn't complain, took care of it ourselves.
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October 2024 by Sandy Vorhies
The staff are very helpful and friendly.
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October 2024 by Jason Christopher
Very clean and professional staff. I highly recommend Marriott
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October 2024 by Erik Blank
Very nice Marriott in the Dublin area.
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October 2024 by Dawna Natale
Hotel could use some updates but otherwise great. Hotel gym is my biggest complaint. I wish it’d extend into the pool area as opposed to the unused pool. 4 people in the gym and it’s impossible to lift weights while here on a work trip.
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October 2024 by Zoe Ridenour
The Marriott has been a long time partner with my company, so I stay here anytime I am able while traveling for business. They are extremely friendly and always accommodating our company as much as possible.
The rooms are always super clean and I have never had any concerns while staying. They are by far my favorite hotel as someone who travels significantly for work. The staff is wonderful as well. Staying here as turned me into a Marriott fan for sure!
They are the best!
Rooms: Large, well-kept rooms with really nice shower heads!
Safety: As a female, who lived in Columbus majority of my life, I never felt unsafe at this specific hotel location.
Food and drinks: The hotels food is very good, but there are also many options in the area from fast food to sit down restaurants.
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October 2024 by John Moore
For my birthday, I planned a trip to a comedy show in Columbus and booked a stay here. Once Hurricane Helene happened, my mom's house in Florida was flooded and she pretty much lost everything. As a result, I have to fly down to Florida and help her with this and completely forgot to cancel my reservation. Despite being outside of the "cancellation window", they still allowed me to cancel and refunded my money. They weren't obligated to do that and I want to thank the staff for being compassionate and willing to work with me during this awful time. If I am ever in Columbus, I will 100% stay here.
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October 2024 by R H
We were in town for a sport tournament and we had to cancel our room as our child got injured.
The hotel team has been very supportive, they canceled our room without any fee and they really cared about our situation.
We really appreciated the gesture and support.
They had all the rights to charge us for the first night.
We will definitely stay again next time we are in the area and we will make sure to stay at Marriott hotels for future travels, we can’t let good gestures unrewarded!
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October 2024 by George Vaisey
Went for 2 nights when I attended a buckeye game. Rooms were spacious and the bar was great. Highly recommend d!
Rooms: Spacious and quite modern.
Food and drinks: Bar had wonderful food and stiff drinks
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October 2024 by Rob Whitaker
Nice clean hotel. Food is good.
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October 2024 by C Byrd
Loved everything! The pool was super cold but it was refreshing
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October 2024 by Nicholas “Oz” M
The rooms are comfortable and the location is pretty convenient.
Rooms: Comfortable.
Walkability: Not much nearby.
