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January 2024 by Yassine Yahia
Not professionalRude receptionist. Take soo long to answer the phone.
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December 2023 by Mercy Seguin
They took 3 weeks to not fill a prescription for me. Every time I called I was told they where working on it. I went in in person and waited for nearly an hour for them to fill it after I had been out. First and last time using this pharmacy
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July 2023 by Mia Gerardi
It’s so rare that I do this for any big chain because it won’t make a difference, but I feel compelled to get this out there because this pharmacy really is just so bad. Healthcare is hard, I get that. And achieving true health care really does require a certain type of person. The staff at CVS just… aren’t it. If you are looking for a pharmacy with people who are knowledgeable, compassionate, and organized with even your most basic healthcare information, do yourself a favor and go to one of the local pharmacies or Kroger!
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May 2023 by Dawn Hughes
Went through the drive thru just now to get a prescription. After waiting for some time because the car in front of me, I was then told that they were going on lunch and to come back. The girl said her computers always shut down around that time which, because I have worked retail, know that doesn't happen unless you manually do so. I don't appreciate lying. And if the girl was at the window, she could have gotten my prescription in the amount of time it took to explain that they were going on lunch. ?
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April 2023 by Ania Williams
I have never experienced such a bad business practices as CVS on Sawmill. First of all a few months ago my husband received a gift card for our wedding that they sold to his manager which had expired and we had to call for a few months to the corporate office to check on the status of it. Just to finally learn that they can't offer a new unexpired gift card - they can just return money to the original purchaser.Secondly, I have ordered specific vitamins from a pharmacy there and after I picked up my order when opening already at hone I saw it was a generic order - no one let me know that what was submitted as a prescription from my doctor is not what I'm getting.And today I made an online order where my husband picked it up and of course it was the wrong order.I am for sure done with CVS especially the one on Sawmill and if you want to save yourself energy, money and not get continuously disappointed - I would avoid that place at all costs.
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April 2023 by Eithne C.
I received excellent help from an employee named Ersilja today. They were professional and kind and I had just come from a Walgreens where I got minimal help.
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March 2023 by Emily Barnett
The pharmacy is absolutely horrible! They sent me prescriptions to my previous insurance and attempted to charge me $900.00 for medication after claiming they submitted it to the corrective insurance. I had to call thee times to get someone who could submit it correctly. The other two women that worked there were rude and incredibly unprofessional! Not to mention the “pharmacist” shoved my medication at me and gave me no instructions on how to use said medication which required detailed instructions. Needless to say I would not use them for your pharmacy needs….
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March 2023 by Dan Nutter
If it was possible to give a -10 star, I would give it in a heart beat. This pharmacy is the absolute worst. They refuse to keep a med that we purchase every 30 days. We call to have it filled and since our insurance doesn’t cover the med, and we tell them this every single time, the staff is clearly not capable to listen or have any sort of compassion for a parent trying to obtain a med for their Child. Run from this place as fast as you can!! Who knows what meds they would give you. If they can’t stock one purchased every 30 days, you can’t trust them to properly fill your prescriptions. I wouldn’t even purchase a prescription for an animal at this location.
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March 2023 by Jared Brode
Ersilja checked me out, and was so helpful and friendly. She helped me save money by signing me up for CarePass and recommended the best products for my needs. This will be my new CVS from now on.
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March 2023 by rick curtis
Was in and out real quick they have drive-thru prescriptions pick up everything was easy to find inside no problems and they're always giving out coupons if you sign up with them
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February 2023 by Tiffany Slusher
I've been using the pharmacy at this CVS for around 8 years, give or take. Once a month, I go in to get my prescription filled and after a while, I became hip to the pharmacy rewards, beauty club, and all the ways to save money and earn ECB (ExtraCare Bucks). The store is always clean and neat but the pharmacy has gone through a lot of different workers. While I haven't had any issues with the employees, the ones that were there in 2014 were so personable and courteous. I like to find deals while I wait on my rx and usually, I can.
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September 2022 by Nadira Y.
My husband and I came to this location to get our COVID booster shots. On a Saturday afternoon, it was quite busy. We had already made appointments online for our shots. You can choose to do it as a group (up to 4 people I believe), so you can have the same appointment time. After we got to the store, we checked in via a link we received on text. We were told to wait by the pharmacy and that we would be called. We waited about 5 minutes and then were called in by the pharmacist. The pharmacist was quick. She did not ask for our physical vaccination cards or even on our phone. She just asked when was the last COVID shot we got. We were instructed to sit for 15 minutes after the shot. I did not like the fact that we did not receive a booster information sheet afterward. I think it is something important to have, especially since now there are multiple booster variations available.
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August 2022 by Shivee Gupta
Clean, organized, and easy to get prescriptions filled.
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August 2022 by Michael Holliday
A typical CVS, a little cluttered. Just too many items for the square footage o retail space.
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July 2022 by Adriana Zorrilla
The store itself has everything I look for but I do not go there to pick my prescriptions anymore.
