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April 2024 by David Smith
No longer a small business. Nothing like Roush was.In reply,The hardware selection is smallerThere's less services provided by the shopI could ship anything to my own houseWalmart is also a family owned businessMy reasoning being its not a change in name with an update its an entirely different entity. The one star is because its also misleading that you still have all of roush hardwares reviews.
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April 2024 by Angela Jones
We love the store. You can find so many items you didn’t think would be there!
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April 2024 by GK Solutions
Great local hardware store, friendly and knowledgeable staff. Easier than navigating big box stores and probably has what you need.
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March 2024 by Greg Foulke
Very friendly and helpful staff. Fair prices. Good name brands, and they stand behind what they sell.
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March 2024 by Keith Shaffer
Everyone was super helpful. Came in with an issue for my drone and they helped me navigate it with ease. Highly recommend. Thank you, Scott!
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December 2023 by Stan Lewis
Since ACE took this over the service, selection, and helpfulness is off the cart. When u walk in, all employees great u and ask what u need. I just brought in a chain saw where I needed the chain put back on. They did it with no charge. Customer service -a lost art! Thanks guys! Whatever your needs, this ACE is your place!
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December 2023 by Thankful blessed man
Please bring back Roush!! What a difference. They re-did the layout of store but were too cheap to replace the very old, grimy floor which they should have done. Called to ask a question about rescreening a door and spoke with someone named Bob. I asked him if he was having a bad day as he was very short and rude with answering a very simple question. I told him that as a customer I didn't need to be treated like this and that I would take my business elsewhere.
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October 2023 by The Real American John Smith
This was a nice Ace Hardware store. The staff memberswere helpful and friendly too.
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August 2023 by Ann Taylor
I stopped by Ace Hardware for the first time today, in 2 years. I always shopped there when it was Roush Hardware and I loved the experience of always being greeted; always having multiple employees to help you find things and answer questions. Well, the difference between the two stores is night and day!At ACE, no one greets you and you're 100% on your on in the store to navigate and find what you need. There is no help. There was no manager on duty and there was a very unfriendly man at the checkout who encouraged me to sign up for their Rewards Program, except he had no pamphlets for me to sign up. I spent $54.00 and so the employee said he had no idea if I could later be 'credited' for points on the reward card. He handed me a worthless $5 off coupon that expired the very next day, and he could have easily applied the $5 credit to my in store purchase today. He was rude and gruff. Wow, Ace Hardware, what a truly shameful experience and I won't be back! Haha, thank goodness for Home Depot and Amazon!
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July 2023 by Eric Dean
Always friendly. It's sometimes hard to find someone to help you find something.
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June 2023 by Claudia Long
I had my reel mower sharpened and fix up. They did an excellent job. Very nice store with some surprising finds. Check it out!
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May 2023 by Christopher C.
No help from associates. After 10 minutes of waiting, someone finally asked if needed help. Person walked over and said, you need to waste 30 minutes and drive to Delaware to get what you want.
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April 2023 by Teresa Lewandowski
Excellent service. Needed a particular size piece of wood and they provided great service to get it for us. Also helped us find all products we needed.
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March 2023 by Brad Kitchen
I love these small friendly hardware stores. Everyone is so helpful
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February 2023 by Sue Wickenheiser
Friendly Service They Have The Nook Inside This Store. It's A Cute Little Gift Shop They Even Sale Birthday Cards.I Got A Great Gift For A Friend's Birthday. And Found Some Things For My Self. They Also Have Items For Cats And Dogs.
